Professional Feedback Coordinator

6 days ago


Singapore beBeeAnalytical Full time

We are seeking a skilled professional to join our team as an Assistant Manager. The successful candidate will be responsible for managing feedback pertaining to vocational licensing matters.

Key Responsibilities:

  • Handles feedback (outbound calls and emails) pertaining to Vocational Licensing matters
  • Comfortable in speaking to members of the public and providing written responses as necessary
  • Works closely with internal and external stakeholders to resolve feedback
  • Familiar with common office tools such as Microsoft Office, Outlook etc. On-the-job training will be provided for the use of internal systems
  • Performs any ad hoc duties as assigned

Required Skills and Qualifications:

  • Experience in Customer Service is preferred
  • Strong command of written and spoken English required, as all communication and feedback are primarily in English
  • Ability to speak in other languages such as Mandarin, Malay and Tamil are a bonus

Benefits:

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment. You will have the opportunity to develop essential skills through structured guidance and mentorship.

Job Function:

  • Other

Industries:

  • Civil Engineering, Government Administration, and Truck Transportation


  • Singapore beBeeCustomerService Full time $50,000 - $70,000

    Quality Service ManagementThe Quality Service Management role encompasses a multifaceted responsibility, involving the prompt and professional handling of patient feedback. This position requires an individual who can effectively coordinate and support hospital-wide service initiatives, events, and programmes.To succeed in this role, the ideal candidate will...


  • Singapore beBeeFeedback Full time $60,000 - $80,000

    Job Opportunity">The purpose of this role is to manage and triage feedback from various channels in an accurate and timely manner. As a key member of our team, you will play a critical role in ensuring that feedback is routed to the rightful department and that members receive prompt responses to their submissions.">Key Responsibilities:


  • Singapore beBeeCustomerService Full time $4,000 - $6,000

    Job OverviewThis role involves supporting the Customer Relations Team in addressing residents' feedback and concerns. The successful candidate will assist in coordinating site inspections, drafting responses to residents, and maintaining accurate records of defects.Key Responsibilities:• Assist in attending to residents' feedback and complaints• Support...

  • Feedback Specialist

    2 days ago


    Singapore beBeeFeedback Full time $40,000 - $80,000

    Join us in a dynamic role as an Feedback Specialist.We are seeking a skilled professional to manage feedback pertaining to vocational licensing matters. Your primary responsibility will be to handle inbound calls and emails from the public, responding to their queries and concerns.The ideal candidate will possess excellent communication and problem-solving...


  • Singapore beBeeResponsiveness Full time $40,000 - $80,000

    Job OverviewWe are seeking a skilled professional to join our team as a Senior Associate Executive in the Office of Patient Experience.Your primary responsibility will be to support the team in managing feedback and responses within the hospital. This involves attending to walk-in patients and families, as well as phone calls to the OPE Hotline.You will...


  • Singapore beBeeCustomerExperience Full time $3,500 - $5,000

    We are seeking a Customer Experience Officer to support our organization in managing and responding to daily public feedback. This key member will be responsible for ensuring timely resolution in accordance with established service standards.">Key Responsibilities:Manage and respond to daily public feedback, ensuring timely resolution in accordance with...


  • Singapore beBeeCustomerService Full time $3,500 - $5,500

    Job Title: Feedback Resolution SpecialistOur team is seeking a skilled Feedback Resolution Specialist to provide exceptional customer service and manage feedback across various levels. As a key member of our organization, you will play a vital role in ensuring timely and effective resolution of customer inquiries and concerns.The successful candidate will...


  • Singapore beBeeCare Coordinator Full time $40,000 - $60,000

    Job Role OverviewThis position reports to a senior management level within the healthcare sector. The incumbent will be involved in patient management and physician support.As a patient-facing role, you will work collaboratively with a team of healthcare professionals to deliver high-quality care to patients.Key Responsibilities:Manage patient flow and...

  • Feedback Manager

    1 hour ago


    Singapore beBeeVocationalLicence Full time $48,000 - $72,000

    Job DescriptionWe are seeking an empathetic, analytical, and detail-oriented professional to join our feedback team. The ideal candidate will be responsible for managing feedback pertaining to vocational licencing matters.The successful candidate will work closely with both internal and external stakeholders to resolve feedback. They will also be required to...

  • Feedback Manager

    4 days ago


    Singapore beBeeManager Full time

    We are seeking an empathetic, analytical, and detail-oriented professional to join our feedback team.Your role will involve managing feedback pertaining to vocational licencing matters. You will be working closely with internal and external stakeholders to resolve feedback and ensure a high level of customer satisfaction.Key ResponsibilitiesHandles feedback...