
Professional Feedback Coordinator
6 days ago
We are seeking a skilled professional to join our team as an Assistant Manager. The successful candidate will be responsible for managing feedback pertaining to vocational licensing matters.
Key Responsibilities:
- Handles feedback (outbound calls and emails) pertaining to Vocational Licensing matters
- Comfortable in speaking to members of the public and providing written responses as necessary
- Works closely with internal and external stakeholders to resolve feedback
- Familiar with common office tools such as Microsoft Office, Outlook etc. On-the-job training will be provided for the use of internal systems
- Performs any ad hoc duties as assigned
Required Skills and Qualifications:
- Experience in Customer Service is preferred
- Strong command of written and spoken English required, as all communication and feedback are primarily in English
- Ability to speak in other languages such as Mandarin, Malay and Tamil are a bonus
Benefits:
As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment. You will have the opportunity to develop essential skills through structured guidance and mentorship.
Job Function:
- Other
Industries:
- Civil Engineering, Government Administration, and Truck Transportation
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