Feedback Manager

Job OverviewWe are seeking a skilled professional to join our team as a Senior Associate Executive in the Office of Patient Experience.Your primary responsibility will be to support the team in managing feedback and responses within the hospital. This involves attending to walk-in patients and families, as well as phone calls to the OPE Hotline.You will...

Job DescriptionWe are seeking a highly skilled Feedback Management Specialist to join our team. As a key member of the organization, you will play a crucial role in managing feedback from various channels.

We are seeking a Customer Experience Officer to support our organization in managing and responding to daily public feedback. This key member will be responsible for ensuring timely resolution in accordance with established service standards.">Key Responsibilities:Manage and respond to daily public feedback, ensuring timely resolution in accordance with...

You manage employee feedback from MINDEF/SAF employees to resolve employee service-related issues. You analyse feedback and identify policy and process reviews to address system issues and employee pain points. In addition, you build a seamless omni-channel experience for employee feedback and driving channel migration/improvement efforts towards digital...

Join us in a dynamic role as an Feedback Specialist.We are seeking a skilled professional to manage feedback pertaining to vocational licensing matters. Your primary responsibility will be to handle inbound calls and emails from the public, responding to their queries and concerns.The ideal candidate will possess excellent communication and problem-solving...

**Job Description & Requirements** **Job Scope**: Level 1 Feedback refers to enquiries, routine custodial management, rehabilitation and reintegration concerns which could be retrieved from the Authority’s systems without further assessment or review. Provide a direct reply to Level 1 feedback. Level 2 Feedback refers to cases which will require inputs...

Job Opportunity">The purpose of this role is to manage and triage feedback from various channels in an accurate and timely manner. As a key member of our team, you will play a critical role in ensuring that feedback is routed to the rightful department and that members receive prompt responses to their submissions.">Key Responsibilities:

We are seeking a skilled professional to join our team as an Assistant Manager. The successful candidate will be responsible for managing feedback pertaining to vocational licensing matters. Key Responsibilities: Handles feedback (outbound calls and emails) pertaining to Vocational Licensing matters Comfortable in speaking to members of the public and...

Job OverviewThis role involves supporting the Customer Relations Team in addressing residents' feedback and concerns. The successful candidate will assist in coordinating site inspections, drafting responses to residents, and maintaining accurate records of defects.Key Responsibilities:• Assist in attending to residents' feedback and complaints• Support...

Job OverviewThis position is based in Singapore and involves leading a remote support team to manage global user feedback and complaints.Key ResponsibilitiesManage an overseas BPO team to deliver high-quality support for external users and internal stakeholders in the livestreaming business.Develop and optimize standard operating procedures (SOPs) for...