Partnerships Senior Associate/Assistant Manager
3 weeks ago
We are seeking passionate individuals who are enthusiastic about eCommerce and eager to contribute to a transformative journey. As a key member of the marketing team at iShopChangi, the online tax and duty-free platform of Changi Airport, you will lead partnership initiatives and innovative strategies aimed at enhancing growth in customer acquisition and new business ventures across two primary segments: travel retail and domestic markets.
Job Responsibilities
- Develop and enhance a comprehensive framework for partnership initiatives that extends beyond finance and lifestyle sectors, driving significant new customer acquisition for both travel retail and domestic segments. This involves sourcing, negotiating, and finalizing partnerships while operationalizing the associated activities.
- Support and execute projects designed to generate new sales growth for iShopChangi. These projects will necessitate proactive engagement and negotiations with various stakeholders, including airline partners, hotel chains, and consumer brands to establish collaborative efforts.
- Collaborate with internal cross-functional teams across Marketing, Technology, and Business Development to create and implement relevant and impactful products and programs.
- Continuously monitor and assess the performance of partnership and loyalty programs, identifying opportunities to recommend and optimize promotional strategies that enhance key performance indicators such as ROI, new customer acquisitions, and repeat purchases.
- Oversee the financial performance of respective programs, ensuring all targets are met and activities are executed within budget. Maximize revenue potential by securing funding from partners and engaging in co-branded marketing initiatives.
- A minimum of 4 years of experience in partnerships, loyalty/reward programs, and/or business development.
- Proven track record in developing partnership programs that achieve significant new customer growth.
- Strong analytical skills, along with excellent negotiation and communication abilities.
- Exceptional interpersonal skills to effectively influence and build partnerships both internally and externally.
- Demonstrated capability to manage multiple projects under tight deadlines in a fast-paced environment.
- Proactive approach to project management, with the ability to anticipate potential issues.
- Positive demeanor with the ability to work independently while also collaborating effectively as part of a team.
- Experience in digital campaign management and a background in eCommerce is advantageous.
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