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Technical Training Developer

1 week ago

Singapore This is an IT support group Full time
Key Responsibilities
  1. Lead the development of mystery shopping program in line with training outcomes to measure and improve team performance in line with brand and shopper expectations
  2. Trains Product usage, Ecosystem Linkages, Benefits selling based on usage for Field Force and Consumers
  3. Coordinates training calendar, class registration and participation, certification process, etc

Skills and Qualifications: Bachelor's Degree with 5 years of relevant work experience, prior experience in developing and coordinating employee training programs and leadership experience, proficiency in MS Office applications, especially Word, Excel, PowerPoint and key online communication and training tools, relevant experience/passion for technology, mobile and/or soft skills training, strong interpersonal, communication, and presentation skills, updated with field sales, marketing, and product trends.