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F&B Supervisor

2 months ago

Singapore PASONA SINGAPORE PTE. LTD. Full time
Job Summary

Pasona Singapore Pte. Ltd. is seeking a highly skilled F&B Supervisor to join our team. As a key member of our operations team, you will be responsible for leading a team of staff members to deliver exceptional customer service and drive business growth.

Key Responsibilities
  • Team Leadership: Supervise and lead a team of staff members to achieve sales targets and provide excellent customer service.
  • Inventory Management: Oversee inventory levels, manage stock replenishment, and conduct regular stock audits to ensure accuracy and minimize discrepancies.
  • Cashiering and Financial Transactions: Perform cashiering duties, manage daily cash sales handling, and ensure accurate financial transactions.
  • Sales Performance Monitoring: Track sales targets, analyze sales data, and identify trends to drive business growth and improvement.
  • Staff Development and Training: Recruit, train, and onboard new employees, and provide ongoing training and development opportunities to enhance staff skills and knowledge.
  • Customer Service and Feedback: Foster a positive customer experience, address customer complaints, and implement improvements to enhance customer satisfaction.
  • Workplace Safety and Health: Maintain a safe and healthy work environment, train staff on safety procedures, and ensure compliance with workplace safety and health policies and procedures.
Requirements
  • Experience: 2-3 years' relevant working experience in F&B retail, with a proven track record in a supervisory or management role.
  • Leadership and Team Management: Strong leadership and team management skills, with the ability to motivate and develop staff members.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with a focus on customer service and team collaboration.
  • Organizational Skills: Strong organizational skills, attention to detail, and ability to work in a fast-paced environment.
  • Initiative and Flexibility: Initiative and hands-on approach, with the ability to work flexible hours, including weekends and public holidays.