Aftersales Service Optimization Expert

Act as a point of contact for the GM, Engineering teams, the customers, and the contractors. - To facilitate aftersales service calls optimally attended and logged. - Ensure accurate record keeping and adhere to the timelines and guidelines by aftersales support regime (VORs, Campaigns, Warranty & Services). - Produce, develop and monitor Engineering...

Job Overview We are seeking a highly skilled Aftersales Professional to join our team. This role will involve providing administrative support to the aftersales team, maintaining accurate customer databases, preparing and drafting service reports, and performing warranty administration tasks. Key Responsibilities: - Maintain accurate customer records -...

Job OverviewWe are seeking a highly skilled Aftersales Professional to join our team. This role will involve providing administrative support to the aftersales team, maintaining accurate customer databases, preparing and drafting service reports, and performing warranty administration tasks.Key Responsibilities:- Maintain accurate customer records- Provide...

**Key Responsibilities**: - Supervise and develop the aftersales team, ensuring adherence to service standard and achieve profitability and meet customer satisfaction targets. - Oversee workshop operations, optimizing resource utilization, equipment, and manpower. - Handle client repairs and ensure favourable service outcome include customer inquiries and...

Job Title: Automotive Aftersales Service Manager Job Description: The primary goal of this role is to manage and oversee the day-to-day aftersales customer service operations, ensuring optimal service delivery and maximum customer satisfaction. Conduct thorough customer experience surveys to analyze feedback and identify areas for improvement. ...

Job Title: Automotive Aftersales Service Manager Job Description:The primary goal of this role is to manage and oversee the day-to-day aftersales customer service operations, ensuring optimal service delivery and maximum customer satisfaction.Conduct thorough customer experience surveys to analyze feedback and identify areas for improvement.Proactively...

Responsible for providing aftersales services in relation to spares, warranty and service matters work in carrying out repair works of the company’s standard and customized equipment. - Responsible for aftersales service and ensure the set KPIs/sales target are achieved. - Manage service contract agreement and ensuring that contractual obligations are...

Aftersales Support Specialist RoleThis role involves providing top-notch service support to aftersales customers by efficiently managing service bookings, promptly responding to customer inquiries, and offering administrative assistance as needed.Manage service bookings for aftersales customers effectively and efficientlyRespond professionally to customer...

We are seeking a highly skilled and experienced Aftersales Service Manager to join our team.The successful candidate will be responsible for managing service operations, spare parts sales, and leading a team of technical professionals.Degree or Diploma in Engineering (Mechanical, Electrical, or related field) is required. Relevant certifications in equipment...

Job Title: Aftersales Support SpecialistThis role involves providing exceptional service support to customers by managing service bookings, responding to inquiries, and offering administrative assistance.Manage service bookings efficiently and effectively.Respond promptly and professionally to customer enquiries.Provide administrative support as...