Digital Sales Specialist for Customer Experience
3 weeks ago
At Autodesk Asia Pte. Ltd., we're looking for a highly motivated and enthusiastic Digital Sales Representative to join our team in Singapore.
About the RoleThis is a target-based role with exciting incentives and a competitive compensation plan, offering a high-performing environment with a proven history of success.
The successful candidate will focus on understanding customer business challenges and objectives through inbound calls and Marketing Qualified Leads (MQLs), selling solutions digitally and developing long-lasting relationships between customers and Autodesk.
Key Responsibilities- Create relationships with customers to identify business opportunities and transact business directly with customers from inbound chat, hotlines, and outbound calls using MQLs.
- Fully qualify and map key stakeholders, business processes, and technical requirements on deals.
- Transition qualified opportunities for upselling to the appropriate sales representative or partner if necessary.
- Drive additional revenue opportunities by identifying opportunities to upsell or applying incremental programs/promotions initiated by sales management.
- Create and manage all leads and opportunities using Salesforce, practicing great pipeline and lead management and organization.
- Manage time effectively across a set of complex responsibilities such as outbound calls, inbound calls, processing orders, advancing opportunities, training, administration, and career development.
- Represent Autodesk in a favorable and professional manner, navigating resources to accommodate customer needs.
- A passion for sales and a passion for learning.
- Strong communication skills - outbound calling as well as verbal and written.
- Familiarity with sales processes and selling methodologies.
- Ability to adapt quickly and manage challenging situations while remaining upbeat and positive.
- Strong work ethic - willingness to work hard and put in calls to learn as quickly as possible.
- Team player, self-starter, and results-oriented.
- Ability to build collaborative relationships within sales as well as sales support to facilitate a better customer experience.
- Ability to own a complete sales cycle from lead generation to close.
- Experience in the software or SaaS inbound or outbound sales environment, interacting with clients of all levels.
- Experience closing business directly using appropriate tools/systems.
We offer a competitive salary of SGD $60,000 - SGD $80,000 per annum, plus benefits and incentives that reflect your performance and contributions to the company's success.
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