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Associate Director, Strategic Partnerships

2 months ago

Singapore Singtel Group Full time
About the Role

We are seeking a seasoned professional to join our team as an Associate Director, Strategic Partnerships. This is a key role that will be responsible for cultivating and managing strategic partnerships, driving business growth, and maximizing the value of our collaborations.

Key Responsibilities
  • Partner Life Cycle Management:
    • Conduct comprehensive business research to assess partner potential and provide strategic recommendations based on financial analysis, competitor analysis, and industry focus.
    • Develop and implement strategic business plans with partners, outlining growth objectives, target accounts, and go-to-market strategies.
    • Oversee the onboarding process for new partners, ensuring a smooth transition and alignment with company goals.
    • Manage day-to-day interactions with partners, addressing their needs, resolving issues, and fostering strong relationships.
    • Organize and lead quarterly business reviews (QBRs) with partners and NCS management to track progress, identify opportunities, and drive continuous improvement.
  • Business Development and Marketing:
    • Collaborate with internal stakeholders to identify target segments and accounts for partner collaboration.
    • Facilitate account mapping sessions between NCS Customer Success Units (CSUs) and partners to align on joint opportunities.
    • Plan and execute go-to-market (GTM) events in partnership with CSUs, ensuring effective utilization of partner funding and resources.
  • NCS Enablement:
    • Coordinate and deliver pre-sales and post-sales training programs for partners, equipping them with the knowledge and skills to effectively position and deliver our solutions.
    • Identify and secure funding for training initiatives, leveraging both internal and partner resources.
  • Rebates and Incentives Procurement and Payment:
    • Drive commercial activities to secure rebates and incentives from partners.
    • Collaborate with solution sales teams to maximize sales opportunities and achieve rebate targets.
    • Manage the procurement and payment process for rebates and incentives, ensuring timely and accurate disbursements.
  • Agreements and Internal Approvals:
    • Collaborate with legal teams to review and negotiate partnership agreements, ensuring alignment with company policies and risk mitigation strategies.
    • Obtain necessary internal approvals for partnership agreements and programs, addressing any concerns or risks identified by stakeholders.
  • Team Leadership and Development:
    • Lead and mentor a team of partner managers, providing guidance, support, and professional development opportunities.
    • Foster a collaborative and high-performing team culture, promoting open communication, knowledge sharing, and continuous improvement.
    • Effectively manage virtual teams, leveraging technology and communication tools to ensure seamless collaboration and productivity.
Requirements
  • Education:
    • Master's degree in Business Administration (MBA), Engineering, or IT
  • Experience:
    • At least 12 years of relevant experience in partner relationship management, preferably in the technology industry
  • Skills:
    • Demonstrated leadership skills, with the ability to inspire, motivate, and develop high-performing teams.
    • Excellent communication and interpersonal skills, with the ability to build rapport and trust with partners and internal stakeholders.
    • Strong business acumen, with a deep understanding of financial analysis, market trends, and competitive landscapes.
    • Experience in managing virtual teams, with a proven ability to foster collaboration and productivity in a remote work environment.
    • Results-oriented and self-motivated, with a strong work ethic and a passion for excellence.
About Singtel Group

We are a leading technology services firm with a mission to advance communities through technology. We provide consulting and end-to-end technology services to our clients with our NEXT capabilities in digital, data, cloud and platforms, as well as core offerings in application, infrastructure, engineering and cybersecurity.

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services.

We create opportunities for our people to grow in our organization with well-defined career tracks and specializations to ensure that our people and talent can continuously deliver new value for our clients.

We're here to make the extraordinary happen.