Strategic Philanthropy Director

3 weeks ago

Singapore Careers@Gov Full time
About the Role

We are seeking a seasoned professional to fill the role of Director, Philanthropic Partnerships, at Careers@Gov. As a key member of our team, you will be responsible for leading and overseeing all aspects of the donor experience and success function, working closely with cross-functional teams within the Philanthropic Group and NCSS to enable exceptional partnerships with our donor community.

Key Responsibilities
  • Sustainable Philanthropy Framework: Build and lead a high-performing donor success team, providing guidance, coaching, and support to ensure the team's success in exceeding fundraising targets for the Community Chest Fund, key product lines including SHARE, Change-for-Charity, and the Community Capability Trust by successfully executing NCSS' Sustainable Philanthropy Framework.
  • Strategy Development: Develop and execute comprehensive strategies to engage philanthropic donors and partners, aligning with the organization's mission and goals. Identify and establish partnerships with corporations, government agencies, trade associations, and SSAs to leverage resources and maximize impact. Identify and cultivate new donor segments/revenue streams by leveraging the extensive suite of NCSS resources including matching grants and government-supported initiatives.
  • Sector Development & Advocacy: Cultivate and steward relationships with individual donors, foundations, corporations, and other stakeholders to increase the giving of Time, Treasure, and Talent. Lead assigned sectors in fundraising initiatives, including campaigns, events, and appeals, in close calibration with NCSS Services and Fund Allocations teams on NCSS funded programs and other nationally strategic initiatives.
  • Collaboration & Stakeholder Management: Collaborate closely with internal PG teams, including Philanthropic Experience and Philanthropic Strategy, services, fund allocation, communications, and finance teams, to ensure alignment and integration of fundraising efforts with organizational objectives. Work with the Community Chest Committee, Sub-committees, PC Steering Committee, and key stakeholders to strategize and implement various philanthropic and volunteerism initiatives.
  • Donor Management, Insights, and Reporting: Develop and maintain an updated donor leads and opportunity pipeline for tracking and reporting on fundraising activities and outcomes, ensuring accountability and transparency to stakeholders. Participate in the development, utilization, and refinement of donor data and insights in delivering a positive donor and user experience. Ensure risk management/mitigation on systems and public-facing platforms and touchpoints.
  • Strategic Communication: Develop compelling messaging and materials to effectively communicate the impact of philanthropic support and partnerships to donors, partners, and the wider community. Perform as designated spokesperson when assigned by GD/PG for People-Public-Private sectors and media enquiries to represent philanthropy and engagement area of work for Community Chest, with support from NCSS Communication & Marketing.
Requirements
  • A proven track record of at least 15+ years in customer success, account management, or a related field, including but not limited to fundraising, philanthropy, and social services, preferably with the past 6 years in leadership positions.
  • High energy, people-oriented leadership & demonstrated track record in successfully leading and scaling a revenue-generating team customer-facing, preferably in securing major gifts, grants, and revenue-generating partnerships.
  • Strong networking and relationship-building skills, with the ability to engage and influence diverse stakeholders.
  • Excellent communication skills, both written and verbal, with experience in crafting persuasive proposals and presentations.
  • Strategic thinker with the ability to develop and implement innovative fundraising strategies.
  • Ability to work effectively both independently and collaboratively in a fast-paced and complex organisational environment.
  • Commercially astute with strong business acumen and change management experience, coupled with a passion for and keen understanding of social services sector trends and opportunities.

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