Customer Experience Liaison

13 hours ago


Singapore EWP PTE. LTD. Full time
Customer Experience Specialist Role Overview

This role is all about delivering exceptional customer service by promptly addressing inquiries from customers and partners.


We're looking for someone who can efficiently manage a large number of client inquiries professionally and continually assess and suggest improvements to workflows.


Achieving personal and team targets, including Key Performance Indicators (KPIs), is also a key responsibility.


Additionally, you'll be required to maintain strict integrity and confidentiality standards, safeguarding customer information at all times.


What We're Looking For


We need someone with a Bachelor's Degree in relevant majors, proficiency in written and spoken English, and fluency in Mandarin.


Strong analytical thinking and problem-solving skills are also essential, as well as the ability to perform well in challenging situations and effectively manage stress.


Key Skills


Customer Service Skills, Microsoft Office, Customer Experience, Customer Support, Customer-facing, Administration, Written Communication, Attention to Detail, and Communication Skills.



  • Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Job Title: Customer Service Liaison At THE SUPREME HR ADVISORY PTE. LTD., we are seeking a skilled Customer Service Liaison to join our team. As a Customer Service Liaison, you will play a crucial role in ensuring the smooth operation of our logistics operations. Key Responsibilities: • Process customer orders and provide timely follow-up. • Coordinate...


  • Singapore MOTION SOLUTION PTE. LTD. Full time

    Customer Service LiaisonAt MOTION SOLUTION PTE. LTD., we are seeking a highly skilled Customer Service Liaison to join our team. As a Customer Service Liaison, you will be responsible for providing exceptional customer service and support to our clients. Your primary role will be to communicate effectively with customers, resolve their queries, and ensure...


  • Singapore INDOGUNA (SINGAPORE) PTE LTD Full time

    Job Title: Customer Service LiaisonAt INDOGUNA (SINGAPORE) PTE LTD, we are seeking a highly motivated Customer Service Liaison to join our team. As a key member of our sales and customer support team, you will be responsible for ensuring the availability of stocks for Maxzi – Shop sales / E-sales, promotions, and demonstrations.Develop and maintain...


  • Singapore REDDOTPENGUINS PTE. LTD. Full time

    We are seeking a skilled Customer Service Liaison to join our team at REDDOTPENGUINS PTE. LTD. As a Customer Service Liaison, you will be responsible for providing exceptional customer service and building strong relationships with our guests.Key Responsibilities:Deliver outstanding customer service and support to our guestsBuild and maintain strong...


  • Singapore GMP RECRUITMENT SERVICES (S) PTE LTD Full time

    Job Summary: We are seeking a highly skilled Customer Service Liaison to join our team at GMP Recruitment Services (S) Pte Ltd. As a Customer Service Liaison, you will be responsible for addressing day-to-day customer needs and business inquiries promptly. You will maintain detailed records of all orders and issues, provide comprehensive customer service,...


  • Singapore ATOMRECRUIT PTE. LTD. Full time

    Job SummaryAs a Customer Service Liaison at ATOMRECRUIT PTE. LTD., you will play a crucial role in supporting our Sales team in East. Your primary responsibilities will include processing purchase orders, expediting delivery schedules, and interacting with customers to address their needs and requirements.Key ResponsibilitiesSupporting Sales team in...


  • Singapore PACIFIC INTEGRATED LOGISTICS PTE LTD Full time

    Job SummaryThe Customer Service Liaison plays a vital role in coordinating with customers, logistics operators, and customs officials to ensure the smooth movement of goods. As part of the team at Pacific Integrated Logistics PTE LTD, this role involves developing relationships with customers and handling operation and inventory-related matters. Key...


  • Singapore BDP GLOBAL SERVICES PTE. LTD. Full time

    Job SummaryWe are seeking a Customer Account Liaison to join our team at BDP GLOBAL SERVICES PTE. LTD. in Singapore. The successful candidate will be responsible for managing local customer relationships, ensuring customer satisfaction through relationship building and KPI management, and supporting the development of business in the Asia region.Key...


  • Singapore Flintex Consulting Pte Ltd Full time

    At Flintex Consulting Pte Ltd, we are seeking a highly skilled Customer Service Liaison Specialist to join our team. This role is an exciting opportunity for an individual to make a significant impact in delivering exceptional customer service and driving business growth.Job DescriptionThe primary function of this position is to provide proactive and...


  • Singapore PEOPLE PROFILERS PTE. LTD. Full time

    Job SummaryAs a Public Relations Liaison at People Profilers Pte Ltd, you will be responsible for arranging works to be carried out within flats, dealing with requests and resolving feedback via a hotline and/or video conferencing platform. You will also manage and update information such as survey, repair, and painting appointments, as well as provide...

  • Frontline Liaison

    13 hours ago


    Singapore UE PARK AVENUE INTERNATIONAL PTE. LTD. Full time

    Roles & ResponsibilitiesAt UE PARK AVENUE INTERNATIONAL PTE. LTD., we are seeking a highly skilled Frontline Liaison to join our team. As a Frontline Liaison, you will be the first point of contact for our guests, delivering exceptional service and ensuring a positive impression of our hotel. ResponsibilitiesEnsure seamless check-in and check-out processes,...


  • Singapore KOH KOCK LEONG ENTERPRISE PTE LTD Full time

    Job Title: Public Relations LiaisonRoles & Responsibilities:As a Public Relations Liaison at KOH KOCK LEONG ENTERPRISE PTE LTD, you will be responsible for addressing and resolving complaints or feedback promptly, implementing necessary corrective actions.You will collaborate closely with stakeholders, including contractors, project managers, consultants,...

  • Parent Liaison

    24 hours ago


    Singapore MAPLEBEAR PREP SCHOOL PTE. LTD. Full time

    Roles & ResponsibilitiesWe are looking for a Parent Liaison with a pleasant personality to follow up with enquiries and to assist with parent-school communication.You should have a good command of the english language, enjoy keeping things organised and love children.Your working hours will be from 8am - 5pm in a preschool in MapleBear Hillview.Job...


  • Singapore ST ENGINEERING E-SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesAs a key member of our team at ST ENGINEERING E-SERVICES PTE. LTD., you will be responsible for handling customer queries in a timely and professional manner. This includes resolving escalated issues from the call centre, as well as providing first-level troubleshooting support for our internet services.Respond to customer inquiries...


  • Singapore SEATRIUM (SG) PTE. LTD. Full time

    Role SummaryAs a Customer Relations Officer at Seatrium (SG) Pte. Ltd., you will be responsible for overseeing the Superintendents' offices and Customer Relations (CR) centre. Responsibilities include arranging entry passes, accommodations, transportation, car park, and meals for customers, handling visitor lists, daily planners, and customer feedback,...


  • Singapore ACHIEVE CAREER CONSULTANT PTE LTD Full time

    Sales Support/Customer Service Executive RoleWe are seeking a highly skilled and experienced Sales Support/Customer Service Executive to join our team at ACHIEVE CAREER CONSULTANT PTE LTD. In this role, you will be responsible for providing exceptional customer service and support to our valued clients.Key Responsibilities:Customer Service: Respond to...


  • Singapore Flintex Consulting Pte Ltd Full time

    Job DescriptionAs a Customer Service Executive at Flintex Consulting Pte Ltd, you will be responsible for delivering exceptional customer experiences through effective communication, problem-solving, and issue resolution. Your key responsibilities will include making and receiving customer inquiry calls, handling customer complaints, collecting and analyzing...


  • Singapore JML SINGAPORE PTE. LTD. Full time

    Job Summary:As a Customer Service Officer at JML SINGAPORE PTE. LTD., you will be responsible for delivering exceptional customer experiences by providing timely and efficient support. You will work closely with the team to ensure seamless operations and resolve customer issues promptly.Key Responsibilities:Assist in overseeing the team to guarantee...


  • Singapore HUP SOON CHEONG SERVICES PTE LTD Full time

    HUP SOON CHEONG SERVICES PTE LTD is a trusted provider of warehousing services at Keppel Distripark. Our team is dedicated to delivering exceptional customer service. We are seeking a Customer Service Executive to join our team.The ideal candidate will possess excellent communication skills and be able to effectively address customer enquiries, requests and...


  • Singapore LHN PARKING PTE. LTD. Full time

    Roles & ResponsibilitiesAs a key member of the LHN PARKING PTE. LTD. team, the Customer Support Administrator will be responsible for bridging the gap between customers and executives.Bridging the Gap: Respond to customer inquiries with clear and accurate information, facilitating communication between customers and executives. Customer Service Expertise:...