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Service Delivery Operations Lead

2 months ago

Singapore ZENITH INFOTECH (S) PTE LTD. Full time
Company Overview
Zenith Infotech (S) Pte Ltd. is a leading technology firm that strives for excellence in service delivery and operational management.

Job Title: Service Delivery Operations Lead - Team Excellence Manager
The estimated salary for this position is SGD $120,000 per annum, depending on location and experience.

About the Role
We are seeking an experienced Service Delivery Operations Lead to oversee the day-to-day operations of our service delivery team. As a key member of our leadership team, you will be responsible for managing team performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction.

Key Responsibilities:
  • Oversee the day-to-day operations of the service delivery team.
  • Ensure timely delivery of services and maintain high levels of customer satisfaction.
  • Manage the team's performance and provide guidance and support as needed.
  • Collaborate with other teams to ensure seamless integration of service delivery solutions.

Requirements and Qualifications:
Operational Excellence Skills:
  • Operational Excellence
  • Critical Thinking
  • Team Lead
  • Customer Satisfaction
  • Operation Management
  • Java
  • C#
  • Software Development
  • Service Delivery

Benefits:
We offer a comprehensive benefits package, including competitive salary, bonuses, and opportunities for career growth and development.

About Us:
Zenith Infotech (S) Pte Ltd. is a dynamic and innovative company that values teamwork, innovation, and customer satisfaction.