Service Delivery Operations Lead
6 days ago
We are seeking a seasoned Service Delivery Operations Lead to oversee the day-to-day operations of our service delivery team. As a key member of our leadership team, you will be responsible for managing team performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction.
Responsibilities- Lead and manage a team of service delivery professionals to achieve operational excellence.
- Develop and implement strategies to improve service delivery efficiency, quality, and customer satisfaction.
- Collaborate with cross-functional teams to ensure seamless integration of service delivery solutions.
- Analyze performance metrics to identify areas for improvement and develop action plans to address them.
- Maintain open communication channels with stakeholders, including customers, team members, and senior leadership.
- 5+ years of experience in service delivery operations or a related field.
- Proven track record of leading high-performing teams and achieving business objectives.
- Advanced proficiency in service delivery, business operation management, operational excellence, and delivery excellence.
- Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
- A competitive salary range of SGD $80,000 - SGD $110,000 per annum, depending on experience.
- A comprehensive benefits package, including medical insurance, retirement savings plan, and paid time off.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
-
Service Delivery Operations Lead
8 hours ago
Singapore ELLIOTT MOSS CONSULTING PTE. LTD. Full time $10,500 - $12,000Position Summary:We are seeking an experienced and dynamic Service Delivery Operations Lead to oversee the day-to-day operations of our service delivery team. The ideal candidate will be responsible for ensuring timely and quality service delivery while driving operational excellence and maintaining high customer satisfaction levels. This role requires a...
-
Service delivery operation lead
3 weeks ago
Singapore ARISTON SERVICES PTE. LTD. Full timeAs Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team. Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction. You should have advanced proficiency in Service Delivery...
-
Service Delivery Operations Lead
4 days ago
Singapore GOH GENERAL ENGINEERING PTE LTD Full timeAs a key member of the team at GOH GENERAL ENGINEERING PTE LTD, we are seeking a highly skilled Service Delivery Operations Lead to oversee our service department.Job SummaryWe are looking for an experienced Service Delivery Operations Lead who can provide strategic leadership and direction to ensure seamless operations in our service department. The ideal...
-
Service Delivery Operations Lead
7 days ago
Singapore AVENSYS CONSULTING PTE. LTD. Full timeRoles & ResponsibilitiesJob DescriptionAvensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in...
-
Service delivery operations lead
2 weeks ago
Singapore AVENSYS CONSULTING PTE. LTD. Full timeJob Description Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation, and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a...
-
Service Delivery Operations Lead
4 weeks ago
Singapore ADECCO PERSONNEL PTE LTD Full timeRoles & ResponsibilitiesJob description: As Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team. Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction. You should have...
-
Lead, public affairs
3 weeks ago
Singapore DELIVERY HERO Full time“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like...
-
Service Delivery Operations Team Lead
4 hours ago
Singapore AVENSYS CONSULTING PTE. LTD. Full timeOverviewAvensys Consulting Pte. Ltd., a global IT professional services company, seeks an experienced Service Delivery Operations Team Lead to oversee day-to-day operations and ensure timely delivery of services.
-
Customer Service Manager
6 days ago
Singapore TOP ONE SERVICE PTE. LTD. Full timeAt TOP ONE SERVICE PTE. LTD., we are seeking a seasoned Customer Service Manager to spearhead our operations and drive excellence in service delivery.About the RoleThe successful candidate will be responsible for coordinating with our supervisor and clients to ensure top-notch service delivery. This includes developing and reviewing operation plans to...
-
Service Delivery Lead
2 days ago
Singapore ADVENTUS SINGAPORE PTE. LTD. Full timeWe are seeking a highly skilled Service Delivery Lead to join our team at ADVENTUS SINGAPORE PTE. LTD.About the Role:As a Service Delivery Lead, you will be responsible for leading and driving service delivery for assigned accounts. You will be accountable for the success of projects implementation for assigned contracts, managing and communicating with key...
-
Service Delivery Operations Lead
1 week ago
Singapore TikTok Full timeAbout UsTikTok Local Services is committed to becoming the most trusted local service platform for users and partners. Our mission is to inspire new life and help good business.As a key pillar of our Governance and Experience (GNE) team, you will be responsible for building and leading teams to execute on the delivery of Moderation, Labelling and Service BPO...
-
Service Delivery and Operations Lead
4 hours ago
Singapore ALWAYSHIRED PTE. LTD. Full timeJob DescriptionWe are seeking an experienced Service Delivery and Operations Lead to join our team at Alwayshired Pte Ltd.Company OverviewAlwayshired Pte Ltd is a leading provider of automotive services. Our company is dedicated to delivering exceptional customer experiences and providing top-notch services to our clients.Estimated Salary: SGD 120,000 - SGD...
-
IT Service Delivery Lead
6 days ago
Singapore CTC GLOBAL PTE. LTD. Full timeAt CTC GLOBAL PTE. LTD., we are seeking an exceptional IT Service Delivery Lead to join our team. As a key member of our operations group, you will be responsible for leading the IT and application support functions across all locations.Job SummaryThe IT Service Delivery Lead will oversee the management of multi-site IT or application support teams, ensuring...
-
Service Delivery Operations Lead
7 days ago
Singapore KRIS INFOTECH PTE. LTD. Full timeRoles & ResponsibilitiesJob Description: Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction. You should have advanced proficiency in Service Delivery and other skills such as Business Operation Management, Operational Excellence, and Delivery ...
-
IT Service Delivery Lead
4 hours ago
Singapore SCIENTEC CONSULTING PTE. LTD. Full timeService Delivery Manager Job OverviewWe are seeking a skilled Service Delivery Manager to lead and manage the delivery of IT services, ensuring they align with business needs and deliver exceptional customer value.Key Responsibilities:Oversee end-to-end service delivery, ensuring compliance with Service Level Agreements (SLAs) and Key Performance Indicators...
-
IT Operations Lead
2 days ago
Singapore OPTIMAL MANPOWER PRIVATE LIMITED Full timeCompany OverviewOptimal Manpower Private Limited is a leading provider of innovative solutions, seeking an experienced IT Operations Lead to spearhead our service delivery efforts.Estimated Salary: ₹1,200,000 - ₹1,800,000 per annumJob Description:We are seeking a seasoned IT Operations Lead with 2-5 years of experience in managing IT service delivery and...
-
Technical Operations Lead
2 weeks ago
Singapore Singapore Airlines Limited Full timeJob SummarySingapore Airlines Limited is seeking a seasoned Technical Operations Lead to drive the delivery of high-quality IT services, ensuring operational stability and resilience in our fast-paced environment.
-
Singapore ADECCO PERSONNEL PTE LTD Full timeOverviewADECCO PERSONNEL PTE LTD is a leading recruitment agency seeking a highly skilled Service Delivery Operations Lead to oversee the day-to-day operations of our service delivery team.Salary and BenefitsThe successful candidate can expect a competitive salary package, including an estimated $80,000 - $110,000 per annum, depending on experience and...
-
Senior Service Delivery Lead
4 days ago
Singapore ITCAN PTE. LIMITED Full timeCompany OverviewWe are ITCAN PTE. LIMITED, a dynamic and innovative organization dedicated to delivering exceptional services to our clients.Job SummaryWe are seeking an experienced Senior Service Delivery Lead to join our team. This is a critical role that will oversee the delivery of our services and ensure they meet the agreed service level agreements and...
-
Service Delivery Operations Lead
4 weeks ago
Singapore ZENITH INFOTECH (S) PTE LTD. Full timeCompany OverviewZenith Infotech (S) Pte Ltd. is a leading technology firm that strives for excellence in service delivery and operational management.Job Title: Service Delivery Operations Lead - Team Excellence ManagerThe estimated salary for this position is SGD $120,000 per annum, depending on location and experience.About the RoleWe are seeking an...