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Service Delivery Operations Lead

2 months ago

Singapore ADECCO PERSONNEL PTE LTD Full time
Roles & Responsibilities

Job description:

  • As Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team.
  • Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction.
  • You should have advanced proficiency in Service Delivery and other skills such as Business Operation Management, Operational Excellence, and Delivery Excellence with advanced proficiency in each.
  • Oversee the day-to-day operations of the service delivery team.
  • Ensure timely delivery of services and maintain high levels of customer satisfaction.
  • Manage the team's performance and provide guidance and support as needed.
  • Collaborate with other teams to ensure seamless integration of service delivery solutions

Mandatory skillset:

  1. Communication Skill
  2. Troubleshooting and Analysis Skill
  3. Manage a team of > 5 people before

Next Step:

  • Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
  • Simply click on 'Apply here' to drop your resume or email at saghana.sithara@adecco.com
  • All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224


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