MT - Service Delivery Lead

4 days ago


Singapore SMART INFORMATION MANAGEMENT SYSTEMS PRIVATE LIMITED Full time
Roles & Responsibilities

Service Delivery Lead


Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Service Delivery Lead to support their banking APAC network infrastructure portfolio.


Responsibilities:

- Lead the APAC network infrastructure team

- Manage the lifecycle of network components, from planning to decommissioning

- Lead contract negotiations and manage relationships with network service providers and hardware vendors

- Identify and mitigate risks, including security vulnerabilities and service disruptions

- Drive initiatives to enhance network performance, reliability, and security


Requirements:

- Proven working experience in network support and service delivery

- Familiar with capacity planning and management


Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.


Tell employers what skills you have

Managed Services
Invention
Analytical Skills
Hardware
Business Analysis
Agile
Information Technology
Technology Solutions
Reliability
JIRA
Banking
Customer Satisfaction
Genetics
Project Delivery
Service Delivery
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