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Resort Manager Position

2 weeks ago

Singapore beBeeLeadership Full time $80,000 - $120,000
Resort Operations Director

The Resort Operations Director is a senior leadership role responsible for overseeing the daily operations of a resort. This includes ensuring a seamless experience for guests, coordinating front desk services, housekeeping, and maintenance to maintain a high level of service.

  • Operational Efficiency: The successful candidate will be responsible for coordinating all aspects of resort operations to ensure maximum efficiency and productivity. This includes managing staff schedules, inventory, and supplies to meet guest needs.
  • Staff Development: As the Resort Operations Director, you will be responsible for recruiting, training, and supervising staff members. This includes developing and implementing training programs to enhance staff skills and knowledge.
  • Guest Relations: You will serve as the primary point of contact for guests, addressing inquiries, complaints, and feedback in a timely and professional manner. Excellent communication and interpersonal skills are essential for this role.
  • Financial Management: The Resort Operations Director will be responsible for monitoring expenses and implementing cost-control measures to optimize budget utilization. This includes analyzing financial data and making recommendations to improve profitability.
  • Marketing Strategies: You will develop and execute marketing initiatives to attract guests and increase occupancy rates. This includes creating marketing campaigns and promotions to drive business growth.

Qualifications:

  • A bachelor's degree in Hospitality Management or related field (preferred).
  • Previous experience in hospitality, particularly in a leadership role.
  • Strong leadership and interpersonal skills.
  • Excellent organizational and multitasking abilities.
  • Proficiency in property management software and Microsoft Office Suite.

Working Conditions:

  • Ability to work flexible hours, including weekends and holidays.
  • Occasional physical activity, including lifting and moving supplies.