
Senior Housekeeping Operations Lead
2 weeks ago
You will assist to lead the housekeeping operations in our serviced residence and create a pleasant atmosphere that enables residents' satisfaction. You will work together with other departments and report to the Manager, Housekeeping.
Your Key Responsibilities:
- Manage the smooth operations of the department, delegating work, communicating goals, and scheduling employees to ensure full coverage on the ground
- Review and implement standard operating procedures (SOPs) and corporate standards and guidelines to ensure adherence
- Comply and maintain service and product audit by Global Operations
- Evaluate employee performance and work with the Human Resource Team to provide staffing recommendations
- Promote teamwork and quality service within the team and coordination with other departments
- Manage the expenses of the department and prepare the annual departmental operating budget
- Oversee inventory control of the department and ensure all employees have the proper supplies and equipment to carry out their job responsibilities
- Assume other responsibilities as designated by the Manager, Housekeeping
Key Qualifications:
- Strong leadership skills and ability to motivate a team
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
- Flexibility to adapt to changing priorities and deadlines
- Strong attention to detail and organizational skills
Benefits:
- Flexible benefits package with comprehensive medical coverage for self and family
- Training and development opportunities
- Subsidised rates at Ascott serviced residences
- Wellness programmes
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