Housekeeping Operations Leader

2 weeks ago

Singapore beBeeDirectorHousekeeping Full time $90,000 - $120,000

Job Summary

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We are seeking a seasoned Housekeeping Director to lead our housekeeping operations and maintain the highest standards of cleanliness and guest satisfaction.

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About This Role

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  • Plan, organize, and supervise daily housekeeping operations across guest rooms, public areas, and back-of-house.">
  • Oversee linen and uniform management, ensuring quality, inventory control, and cost-efficiency.">
  • Manage departmental budget and expenditures, including labor costs and fixed expenses.">
  • Conduct daily team briefings to ensure smooth communication regarding guest needs, arrivals/departures, and events.">
  • Foster effective communication and collaboration between housekeeping and other hotel departments.">
  • Maintain optimal staffing levels and productivity standards based on forecasted occupancy and hotel activity.">
  • Regularly review and update standard operating procedures, especially concerning inventory control, linen care, and cleaning protocols.">
  • Conduct inspections of guest rooms, public areas, F&B outlets, banqueting areas, and heart-of-house facilities, ensuring cleanliness and readiness.">
  • Personally inspect VIP rooms and handle related service standards and follow-ups.">
  • Address guest complaints promptly and professionally, making sound decisions that protect hotel property while ensuring guest satisfaction.">
  • Supervise, schedule, train, and evaluate all Housekeeping staff, ensuring accountability and high service standards.">
  • Implement and enforce safety, hygiene, and sanitation protocols throughout the department.">
  • Ensure compliance with key control and security procedures.">
  • Lead or assist in epidemic prevention measures, including self-protection, disinfection, and emergency response tasks.">
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Requirements

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  • Bachelor's degree in Hospitality Management or a related field preferred.">
  • Minimum 15 years of housekeeping experience in a luxury hotel environment, with at least 8 years in a senior leadership role.">
  • Strong leadership, communication, and interpersonal skills.">
  • Excellent organizational and time management abilities.">
  • Proficient in housekeeping operations systems and property management software.">
  • Solid understanding of labor cost control and inventory management.">
  • Ability to lead by example and foster a culture of service excellence.">
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About Us

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We offer a tranquil and sophisticated urban retreat for business and leisure travelers. Our hotel features luxurious guestrooms and suites across three distinct wings, including unique family-themed rooms supported by dedicated family-focused amenities.

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We are committed to being the preferred employer by providing great benefits, work-life balance, and effort recognitions.

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Seniority Level

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DIRECTOR

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Employment Type

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Full-time

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Job Function

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Management and Customer Service

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Industries

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Hospitality, Travel Arrangements, and Food and Beverage Services

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Keyword

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DirectorHousekeeping

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