
Dining Establishment Operations Director
5 days ago
Restaurant Leadership Opportunity
We are seeking a seasoned and accomplished Restaurant Leader to spearhead the success of our dining establishment.
- Main Responsibilities:
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver exceptional service and maximize customer satisfaction
- Respond promptly and effectively to customer complaints
- Regularly review product quality and research new suppliers
- Organize and supervise shifts with precision
- Assess staff performance and provide constructive feedback to enhance productivity
- Evaluate future needs for goods, kitchen equipment, and cleaning supplies
- Ensure compliance with health and safety regulations
- Maintain a positive image and suggest ways to enhance it
- Control operational costs and identify measures to reduce waste
- Produce detailed reports on weekly, monthly, and annual revenues and expenses
- Train new and current employees on effective customer service practices
Requirements:
- Proven work experience as a Restaurant Manager or similar role
- Extensive food and beverage (F&B) knowledge, with ability to recall ingredients and dishes to inform customers and wait staff
- Familiarity with restaurant management software & POS
- Strong leadership, motivational, and interpersonal skills
- Excellent financial management skills
Benefits:
- Performance-Based Bonus
- Birthday Gift Card
- Employee Discount
- Annual Leave
- Medical Leave
- Medical Claims
- Meals Provided
-
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