Shipping Officer

3 weeks ago


Singapore UNION SERVICES (S'PORE) PTE LTD Full time
Job Title: Shipping Officer

Job Description:

Key Responsibilities:

  • Manage and verify Letter of Credit (LC) documents
  • Update customer information in our database
  • Collaborate with international agents, vendors, and warehouse teams
  • Coordinate timely collections and dispatch according to customer requirements
  • Track shipments and notify customers of any issues
  • Ensure accurate and timely billing
  • Respond to customer inquiries
  • Develop and maintain strong customer relationships
  • Arrange shipping insurance and documents
  • Communicate with customers to understand their shipping needs
  • Resolve customer issues and feedback
  • Work with dispatch teams to arrange shipping
  • Perform other tasks as assigned by the section manager

Requirements:

  • Minimum GCE 'O' Level or Diploma
  • Meticulous attention to detail
  • Candidates with relevant shipping experience preferred
  • Ability to start work immediately or within short notice
  • Knowledge of LC application and negotiation
  • Independent with excellent communication skills
  • Ability to work under pressure and learn quickly
  • Customer service oriented
  • Able to work in a fast-paced environment

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