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Youth Trauma Program Manager
2 weeks ago
This is a role that champions collaborative, culturally responsive approaches to foster positive youth development and address the impact of trauma.
Key Responsibilities:
The role oversees the end-to-end development and delivery of programs with a trauma-informed focus. This includes ensuring day-to-day practices integrate principles such as safety, trustworthiness, peer support, collaboration, and empowerment.
- Develop and implement Standard Operating Procedures (SOPs) that promote consistent practices
- Establish systematic monitoring processes to track therapeutic outcomes and program effectiveness
- Foster strength-based approaches that build on youth and community assets
- Ensure documentation practices respect confidentiality and promote transparency
Strategic Outreach & Partnership Building:
The role develops trauma-informed outreach strategies to meet youth where they are and reduce barriers to access. This includes building strategic collaborations with government agencies, community partners, and organizations using principles of shared power.
- Establish trusting relationships with external agencies that prioritize youth voice and choice
- Create resource networks that are culturally responsive and accessible
- Stay current with trauma research, youth development trends, and evidence-based practices
- Lead community needs assessments that center youth perspectives and lived experiences
Staff Development & Supervision:
The role provides trauma-informed supervision that models emotional safety and professional growth. This includes deploying Social Service Professionals (SSPs) with attention to secondary trauma prevention and staff wellbeing.
- Provide clinical supervision that integrates trauma-informed principles and evidence-based practices
- Design and facilitate skill-building education for staff at all levels, emphasizing trauma-informed interventions
- Champion professional development opportunities that build cultural humility and trauma competency
Research & Evaluation:
The role designs and conducts research that centers youth voice and includes participatory evaluation methods. This includes identifying practice and research gaps through a trauma-informed, equity lens.
- Implement process and outcome evaluations that measure both healing and functional outcomes
- Use evaluation findings to continuously improve trauma-informed service delivery
Financial Management:
The role manages divisional resources with transparency and accountability, allocating them in ways that prioritize service delivery and staff support.
- Manage budgets to optimize resource allocation
Ad-hoc Duties:
The role may involve other ad-hoc duties assigned by management.
Required Skills and Qualifications:
The ideal candidate will have a degree in Social Sciences, with minimum 5 years of experience in managerial/leadership roles, preferably in trauma-informed settings. They will also have a genuine commitment to working with youth, understanding of adolescent development and trauma responses, excellent verbal and written communication abilities, and an innovation mindset open to implementing creative, evidence-based approaches to youth engagement and healing.
Benefits:
The successful candidate will be part of a team committed to creating positive change in the lives of young people. We offer a supportive work environment that values continuous improvement, peer support, and shared decision-making.