Application Support Engineer

1 month ago


Singapur, Singapore DBS Bank Full time

Job Summary

We are seeking a highly skilled Application Support Engineer to join our Institutional Banking Group Technology team. As a key member of our team, you will be responsible for providing 24/7 IT operational support to our production support teams, including weekends and holidays.

Key Responsibilities

  • Provide IT operational support to production support teams
  • Ready to work in rotation shifts
  • Incident management and reporting
  • Recovery coordination and recording of chronological events
  • Point of escalation for support staff or management
  • Review daily activities and ensure completion of shift duties
  • Monitoring and recovery of batch jobs
  • Perform health checks and alert management
  • Coordinate DR testing and audit
  • Consolidate and analyze management reports
  • Implement continuous improvements through automation tools and SRE principles

Requirements

  • Diploma in Information Technology or relevant field
  • Candidate with no relevant working experience welcome to apply
  • Prior experience in application support role an advantage
  • Banking or financial domain knowledge an advantage
  • Must have worked on Operating System: Linux / Solaris / AIX
  • Must be conversant with SQL
  • Knowledge of Shell scripting and Job scheduling
  • Able to provide 24/7 operational support
  • Clear communication skills
  • Self-starter with excellent crisis management skills

About Us

DBS Bank is a leading financial services group in Asia, with a strong presence in Singapore, Hong Kong, China, Southeast Asia, and India. We are committed to delivering exceptional customer service and innovative financial solutions to our customers.



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