Application Support Specialist

1 month ago


Singapur, Singapore U3 Full time

Job Title: Application Support Analyst

About the Role

We are seeking a highly skilled Application Support Analyst to join our team at U3 Infotech. As a key member of our support team, you will be responsible for providing technical assistance and support to our clients across various industries.

Key Responsibilities

  • Provide technical support and troubleshooting for complex applications and systems.
  • Collaborate with cross-functional teams to resolve technical issues and improve system performance.
  • Develop and maintain technical documentation and knowledge base articles.
  • Conduct technical discussions and prepare proposals for clients.
  • Participate in incident management and problem management processes.
  • Stay up-to-date with industry trends and emerging technologies.

Requirements

  • Proficient in C#, .NET Framework, .NET Core, ASP.NET (Core), MVC, Web API, Entity Framework (Core), and SQL Server.
  • Good knowledge of cloud computing, e.g. Azure, AWS.
  • Good knowledge of performance optimization.
  • Good documentation and communication skills.
  • Experience in support triage and incident management.
  • ITIL v3/v4 certification is advantageous.

About U3 Infotech

U3 Infotech is a leading technology solutions and managed services company with over two decades of experience in the APAC region. We work with clients across various industries, including banking, insurance, bioscience, pharmaceutical, healthcare, engineering, product, and supply chain domains.

Why Join Us

We offer a dynamic and challenging work environment, opportunities for professional growth and development, and a chance to work with a talented team of professionals. If you are a motivated and experienced Application Support Analyst looking for a new challenge, please submit your application to Career@U3infotech.com.



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