Application Support Specialist

1 month ago


Singapur, Singapore Upskills Full time
Expert Financial Software Consulting

Upskills provides expert financial software consulting to leading financial institutions in Asia Pacific, Middle East, and Europe. With a strong, front-to-back expertise in the cash and derivatives markets, coupled with an in-depth knowledge of financial markets technologies, we provide smart and efficient solutions.

Key Responsibilities
  • Provide hands-on L3 support for a time-critical trading system.
  • Monitor trading applications and respond promptly to issues and incidents.
  • Offer real-time support for all trading applications, including pre-trade, execution, and post-trade systems.
  • Investigate and resolve technical problems related to application performance, connectivity, and data accuracy.
  • Investigate production and test environment issues.
  • Manage the deployment and configuration of trading system applications across various environments.
  • Support DR tests, manage audit requests, manage security checks, and documentations.
  • Work with developers to understand system functionality.
  • Write support documentation.
Requirements
  • Master's or Bachelor's Degree in Information Technology, Computer Network, Data Communications, or relevant discipline.
  • At least 5 years of experience as Application Support.
  • Knowledge of UNIX environment, including performing various tasks from the UNIX terminal.
  • Strong analytical and problem-solving skills.
  • In-depth knowledge of computer hardware, software, and OS (Windows and macOS).
  • Hands-on experience in Windows server administration and basic knowledge in Linux server administration.
  • Strong programming skill with Java is a plus.
  • Experience with Linux and Oracle Database.
  • Experience with Cloud is a big plus.
  • Keen interest in financial markets. Working knowledge of financial products a plus.
  • Fluent English and good communication skills.


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