Vice President of Policy Management

4 days ago


Singapur, Singapore HSBC Full time

We are excited to announce an opportunity for a dedicated professional to step into the role of Assistant Vice President, Policy Servicing (High Net Worth).

About Our Organization:

HSBC Life in Singapore integrates the strengths of AXA Singapore and HSBC Insurance, delivering tailored insurance solutions within a prominent global banking framework.

As the Assistant Vice President, Policy Servicing (High Net Worth), your responsibilities will include:

  • Overseeing policy servicing operations for high net worth offerings, ensuring compliance with HSBC standards and regulatory requirements.
  • Delivering exceptional customer support to policyholders and distribution partners.
  • Facilitating customer assessments and aiding business strategies related to product introductions and system improvements.

Key Duties:

  • Execute policy modifications and respond to inquiries from distributors.
  • Prepare necessary documentation as requested by clients and distributors.
  • Collaborate with legal and compliance teams for documentation processes.
  • Revise operational procedures, conduct customer due diligence assessments, and manage reporting responsibilities.
  • Participate in User Acceptance Testing and support various ad hoc initiatives.

Qualifications:

  • Possession of a diploma in business or a related discipline.
  • A minimum of 3 years' experience in life insurance policy servicing.
  • Understanding of local regulations and life insurance procedures.
  • Excellent organizational and communication abilities.
  • Proficiency in Microsoft Office and insurance-related systems.
  • Eligibility to work in Singapore.


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