Ambassador of Exceptional Guest Experiences

4 weeks ago


Singapore MARINA BAY SANDS PTE. LTD. Full time
Job Description

This role is an exciting opportunity to join the MARINA BAY SANDS PTE. LTD. team as a Pool Guest Service Agent. As a key member of our pool operations, you will be responsible for delivering exceptional guest experiences and creating unforgettable memories for our visitors.

Responsibilities
  • Provide warm and personalized welcomes to all guests visiting the Infinity Pool.
  • Offer expert recommendations on local attractions and events to enhance guests' stays.
  • Ensure seamless communication with other departments to provide a cohesive guest experience.
  • Maintain a high level of cleanliness and organization in the towel distribution area and throughout the pool deck.
  • Bid farewell to guests upon their departure and ensure they leave with a positive impression of our establishment.
Requirements
  • Minimum GCE 'N' or 'O' Levels.
  • Excellent communication and interpersonal skills.
  • Prior customer service experience in a similar capacity is highly advantageous.
  • Able to work independently and as part of a team.
  • Proficient in English with a good command of written and spoken language.
  • Ability to adapt to changing situations and prioritize tasks effectively.
  • Friendly and approachable demeanor with a strong focus on providing excellent guest service.

We are offering a competitive salary range of SGD $45,000 - $55,000 per annum, depending on experience and qualifications.


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