Site Based Technical Support Specialist

1 week ago


Singapore beBeeFieldService Full time $4,000 - $8,000
Job Overview

This role involves delivering exceptional service to customers, ensuring their needs are met and exceeded. As a Field Service Technician/Engineer, you will be responsible for providing technical support, maintenance, and repairs at customer sites.

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  • Reception and registration of tooling to be serviced
  • Provide service and customer support in-house, during field visits or dispatches with tact and courtesy
  • Responsible for quality on-site installation, commissioning, maintenance, reparation, modification and test tasks at customers' sites
  • Assess errors or problems based on technical expertise in accordance with drawings and technical specifications, rendering appropriate solutions
  • Practise continuous improvement by keeping up-to-date knowledge of new products/services, equipment modifications/maintenance/reparation and related technical information
  • Taking initiative to promote our products/services while performing field visits or dispatches
  • Conducting technical training for internal and external customers
  • Verifying, by visual and technical inspection, incoming goods in accordance to purchase order specifications and conformance with refining practices which requires positive material identification, testing and measuring, etc.
  • Tagging all incoming material required for inspection and locating


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