Site Technical Support Specialist

5 days ago


Singapore beBeeElectronics Full time

Technical Support Specialist Job Description

This role involves providing technical assistance to customers, encompassing pre-sales and post-sales support. The ideal candidate will possess a strong understanding of product specifications, features, and applications.

The responsibilities include:

  • Conducting training sessions for customers, sales teams, and distributors.
  • Investigating and resolving technical issues or challenges faced by customers.
  • Collaborating with internal teams to address customer needs and provide an exceptional customer experience.

The requirements for this role include:

  • A degree or diploma in Computer Science, Electrical Engineering, or equivalent.
  • Minimum 1 year experience in site project coordination and installation.
  • Proficiency in programming languages such as C and C++.
  • Familiarity with embedded electronics fundamentals.
  • Knowledge of LoRaWAN and related IoT products.


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