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Senior Client Services Professional
1 week ago
Job Description:
We are seeking a highly skilled professional to manage e-Market Client Services activities for FX, Fixed Income, and Metals products in the Asia time zone.
- e-Channels capture, enable, and control
- Client Service delivery and workflow management in accordance with SLAs and bank values
- Understanding of eMarkets front-to-back architecture for effective operation
- Effective coordination with the London Client Services team and daily handovers/cover
- Support for electronic trading platforms, including API, GUI, MDP, and vendor platforms like Bloomberg, FXall, Integral, 360T, and others
Required Skills and Qualifications:
- Sound understanding of electronic trading architecture
- Knowledge of eFX and/or eMetals landscape, technologies, and market participants
- Experience operating within Client Services or a similar role facing off to Front Office stakeholders
- Confident dealing with senior stakeholders and their expectations
- Strong time management, prioritization, attention to detail, and numerical ability
- Understanding of regulatory environment and impacts on eMarkets
