Enrichment Centre Service Professional

7 days ago


Singapore beBeeCareer Full time $2,650 - $3,500
Customer Service Officer (Enrichment Center)

We are seeking a skilled Customer Service Officer to join our team at the Enrichment Center. This is an exciting opportunity for a professional with excellent communication and problem-solving skills to provide exceptional customer service and support.

Job Description:

  • Explain our courses, education philosophy, and pedagogy to potential customers.

  • Promote center programs to potential and existing customers.

  • Build relationships with our customers.

  • Handle phone and email queries effectively and promptly.

  • Perform and manage sales transactions effectively and promptly.

Administrative Duties:

  • Arrange replacement lessons for students and appointments for parents, center management or teachers.

  • Responsible for center's inventory and simple logistics.

  • Other administrative and ad hoc duties, e.g., filing documents.

Requirements:

  • Minimum GCE 'A' levels or Diploma qualifications.

  • At least 2 years of relevant work experience in customer service-related job roles, preferably in enrichment centers settings.

  • Proficient in MacBook and G-Suites (e.g., Drive, Gmail, Docs, and Sheets).

  • Open to being deployed at other centers due to work exigencies.



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