Customer Service Officers

5 days ago

Singapore SEARCH INDEX PTE. LTD. Full time

**Hiring Customer Service Officers for a premier learning centre in BISHAN and are open to travel to other centres when operational need arises.
**Our CSOs are among the best in the industry as we hold them to high standards to deliver premium service to our customers.
**JOB RESPONSIBILITIES
**Sales and Customer Service**
- Explain our courses, education philosophy and pedagogy to potential customers.
- Promote the enrichment centre programmes to potential and existing customers.
- Build relationships with our customers
- Perform and manage sales transaction effectively and promptly Administrative Duties
- Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
- Responsible for enrichment center's inventory and simple logistics
- Other administrative and ad hoc duties, e.g. filing documents.

**JOB REQUIREMENTS**
- Minimum GCE 'A' levels or Diploma qualifications
- **Possess at least 2 year of relevant work experience in customer service-related job roles, preferably in enrichment centres settings.**:

- Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets)
- Possess excellent communication skills in English (spoken and written), strong organizational skills and detail oriented.
- Able to display effective and efficient customer service abilities.
- Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
- Willing to be trained according to enrichment centre ethos and SOPs
- Able to work independently and also a team player
- Open to be deployed at other centres due to work exigencies.

**OTHER INFORMATION**
- **6 Days - 5 weekdays including a weekend either Sat or Sunday**:

- Your work schedule is pegged to the center's operation hours and operational needs.
- **CSO will work the following hours: Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)**:

- **Saturday or Sunday: 8.30am to 6.30pm (inclusive of 1Hour meal break**:

- **1 weekday off; 1 rest day +/- 2-hour meeting per week**:

- Salary ranges from $2650 - $3500 with Attractive remuneration
- Collaborative environment with supportive colleagues and managers
- Professional development

If you possess the above-mentioned Customer Services experience and you like what you see, interested applicant.

EA License No. 14C7092

EA Registration No: R1110882

EA Personnel: Lee Ming Er

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