Bodyshop Operations Manager
3 weeks ago
Key Responsibilities
The Bodyshop Manager at AUTOBACS CAR CARE (SINGAPORE) PTE. LTD. is responsible for directing work activities of the Bodyshop staff, ensuring high efficiency and productivity levels in meeting delivery deadlines, and maintaining customer satisfaction standards.
Specific Roles and Responsibilities:
- Direct work activities of Body and Paint shop employees.
- Ensure high efficiency and productivity levels in meeting delivery deadlines.
- Monitor attendance, productivity, workplace safety, and other Bodyshop matters.
- Conduct daily follow-up to ensure repair jobs are executed timely to meet delivery deadlines.
- Enforce quality repair work through correct usage of tools and repair methods.
- Control vendor and Workshop costs to ensure company interests are maximized.
- Ensure all process checks and final quality inspections are done to achieve zero return jobs.
- Provide adequate protection for customers' vehicles and their belongings.
- Handle internal shop floor issues and customer complaints in a timely manner.
- Enforce control on supplies/consumables usage to reduce wastage.
- Establish/enforce procedures/tools to monitor repair progress and recovery processes.
- Identify problems and develop systems to streamline efficiencies.
- Provide periodical reports to management on repair status and Bodyshop performance indicators.
- Attend Operations and Management Meetings.
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