Workshop Manager/Bodyshop Manager

2 months ago


Singapore AUTOBACS CAR CARE (SINGAPORE) PTE. LTD. Full time
Roles & Responsibilities

Workshop Manager/Bodyshop Manager

The Body shop Manager directs work activities of the Body shop staff, including their observance of their deadlines and productivity levels, as well as the maintenance of quality standards.

Contributes toward achieving targeted profit for the department and maintains customer satisfaction standards, while containing expenses.

JD for Workshop Manager/Body shop Manager

  1. Direct work activities of Body and Paint shop employees
  2. Ensure high efficiency and productivity levels in meeting delivery deadlines
  3. Conduct daily brief/monitoring on attendance, productivity, workplace safety and other Body shop matters
  4. Conduct daily follow up to ensure repair job executed timely to meet delivery deadlines
  5. Enforce quality repair work done consistently through correct usage of tools and repair methods
  6. Vendor and Workshop Cost Control to ensure company’s interest is maximised
  7. Ensure all process check and final quality inspections done to achieve zero return jobs
  8. Ensure adequate protection customers vehicles and their belongings treated with care
  9. Handle all internal shop floor issues and customer complaints. To provide resolution in timely manner
  10. Enforce control on supplies/consumables usage to reduce wastage
  11. Establish/enforce procedures/tools to monitor repair progress, with recovery process in place to handle expected delays or overdue cases
  12. Identify problems, develop and introduce systems and procedure to streamline efficiencies
  13. Create/distribute periodical reports to management on repair status and Bodyshop performance indicators
  14. Attend Operations and Management Meetings
  15. Ad-hoc requests from Management

Tell employers what skills you have

Negotiation
Management Skills
Preventive Maintenance
Leadership
Process Improvement
Housekeeping
Interpersonal Skills
Workplace Safety
Administration
Vehicles
Strategy
Project Management
Communication Skills
Customer Satisfaction
Team Player
Customer Service
Business Development
Cost Control
People Management

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