Product Support Specialist
5 days ago
We are seeking a highly motivated and enthusiastic Product Support Specialist to join our team at JointHire Singapore Pte Ltd. As a Product Support Specialist, you will be responsible for providing exceptional customer service and support for our home appliances and consumer electronics products.
Key Responsibilities- Test new products and report findings to the domain and marketing teams
- Support the service team in testing faulty appliances and products
- Develop in-house cooking recipes and plan regular cooking classes for customers
- Train demonstrators and promoters on the usage of home appliances products
- Support cooking events and roadshows, including cooking demonstrations
- Conduct in-store demonstrations as required
- Other ad-hoc duties as assigned
- Strong interest and passion for cooking
- Able to work independently and have good product knowledge (training will be provided)
- Good interest in creating food recipes
- Patient and have good communication skills
- Basic knowledge of Excel
- Proficient in English and Mandarin to communicate with Chinese customers
- Willing to travel when required
- 1-year renewable contract
- Working location: Bedok
- Working hours: Monday to Friday (9am - 5:30pm)
- Completion bonus
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