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IT Support Specialist
3 months ago
- Technical Support and Troubleshooting skills
- Experience with desktop computers and information technology systems
- Knowledge of help desk support best practices
- Excellent problem-solving and communication skills
- Strong attention to detail and ability to handle multiple tasks
- Ability to work well in a team and independently
- Relevant certifications in IT support or related field
- Proficiency in MySQL
- Proficiency in AWS Management Console
- Relevant certifications in AWS training and certification especially for EC2 and S3.
- Familiar and strong knowledge with Google Workspace.
- Proficiency in managing Apple hardware in-person and remotely.
- Familiar with meeting tools such as google MEET, ZOOM, Microsoft TEAMS.
- Experience in the mental health industry or familiarity with mental health resources is a plus
- Bachelor's degree in Information Technology or related field
- Mental Health Care