Client Relationship Specialist
4 weeks ago
Company Overview
As a leading global investment firm, we empower institutions, intermediaries, and individuals to achieve their objectives, realize their aspirations, and prepare for the future. In a constantly evolving world, we adapt to meet our clients' changing needs. Our mission is to invest actively and responsibly, fostering better futures for our clients.
Achieving this requires extensive experience and specialized knowledge. We unite talent and data to identify trends that will influence the future, providing a unique perspective that enables us to invest with confidence. We manage £773.7 billion (€912.6 billion/US$978.1 billion)* in assets for clients who rely on us for sustainable returns. Our commitment is to cultivate future prosperity for them and for society as a whole. Currently, we have over 6,000 professionals across six continents dedicated to this mission.
*as at 30 June 2024.
Who We're Seeking
We are looking for a proactive individual with a positive mindset, capable of thriving under pressure and possessing a curious nature that drives them to understand the underlying reasons behind situations rather than simply accepting them.
As a vital member of the Singapore Wealth Retail Sales team, the Client Relationship Specialist collaborates closely with Client Managers to present Schroders' offerings and solutions to our clientele.
Key Responsibilities
Provide client service and sales support, including regular updates on specific funds, market insights, and performance for distributors, as well as gathering product information and updating presentation materials to highlight unique selling propositions. Monitor Morningstar and Bloomberg terminals for fund comparisons and market analysis. Coordinate training schedules and logistics related to fund training for distributors and seminars (including training sessions and fund launches). Gain an understanding of the regulatory environment and internal risk and policy frameworks. Prepare market and business reports for management reviews. Manage monthly ILP reporting for insurance clients. Ensure adherence to internal governance and risk control processes. Conduct KYC/AML, ongoing due diligence, and other onboarding documentation. Maintain a database of client reporting requirements and ensure robust processes are in place to meet them. Interface with both external and internal stakeholders regarding legal contracts, agreements, and offering documents.Essential Qualifications
A recognized degree in banking or finance, with 1-2 years of relevant experience in asset management or fund-related roles preferred. Candidates without prior experience may also be considered. Strong understanding of mutual funds. Ability to manage projects effectively. Detail-oriented, proactive, and capable of creative thinking. Excellent communication skills, both written and verbal. Strong interpersonal skills to engage effectively with colleagues and external parties at all levels. Proficient in MS Office, particularly Word, PowerPoint, and Excel.Commitment to Diversity
Our objective is to deliver exceptional investment performance to clients through active management. We believe that a diversity of thought, fostered by an inclusive culture, leads to better decision-making and helps us achieve our goals. This is why inclusion and diversity are strategic priorities for us, and we are an equal opportunity employer: everyone is welcome here, regardless of age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background, or any other protected characteristics.
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