Executive, Ticketing Operations Specialist

4 weeks ago


Singapur, Singapore Marina Bay Sands Full time

Job Summary

The Ticketing Operations Team at Marina Bay Sands is seeking a highly skilled and experienced professional to join our team as an Executive, Ticketing Operations. This role will be responsible for coordinating and configuring ticket sales requirements for various events and attractions, as well as analyzing ticketing data to inform business decisions.

Key Responsibilities

  • Coordinate with internal and external stakeholders to prepare for on-sales, including managing timelines and maintaining clear communications.
  • Configure events accurately into the ticketing system, working closely with internal teams to ensure smooth delivery of ticket sales for different sales channels.
  • Manage seat inventory for events and ensure that stakeholders' requirements are being catered for.
  • Resolve any issues that might occur and propose workarounds or solutions for future tickets build.
  • Prepare postmortem reports, overall ticketing sales reports, and account settlement, ensuring data integrity and accuracy.
  • Liaise with various departments, including Finance, ArtScience Museum, Attractions, Front-of-House, Marketing, and MICE, to communicate events and reports requirements.
  • Analyze revenue data and make recommendations regarding forecasting and budget planning.

Requirements

  • At least a Diploma or Degree in Business Administration, Events Management, Hospitality, or a related field.
  • Minimum 2 years of work experience in a similar capacity.
  • Ability to respond with flexibility and resilience when faced with multiple requests, projects, and rapid changes.
  • Highly meticulous and detail-oriented, with good written and verbal communication skills.
  • Well-versed in Microsoft Office applications, with knowledge of Microsoft Illustrator and/or Photoshop an advantage.
  • Independent, self-motivated, and a team player, with the ability to accommodate extended working hours on event days.

About Marina Bay Sands

Marina Bay Sands is committed to building a diverse, equitable, and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhering to and abiding by all rules, regulations, policies, and procedures, including the rules of conduct and business ethics of the Company.



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