Ticketing Operations Associate

3 weeks ago


Singapur, Singapore Marina Bay Sands Full time

Job Summary

This role is part of the Box Office team within the Entertainment department at Marina Bay Sands. The team provides ticket sales services and operational support for various attractions and events.

Key Responsibilities

  • Process ticket sales transactions efficiently and accurately using the computer-based ticketing system.
  • Provide excellent customer service to guests, responding to inquiries and resolving issues in a timely manner.
  • Perform daily opening, closing, and reconciliation of sales made through self-service ticketing kiosks.
  • Train and guide ticketing casual staff to ensure seamless operations.
  • Address incidents or escalate to the supervisor as needed.

Requirements

  • At least one year of experience in retail, ticketing, or events.
  • Fluent English language skills; proficiency in other languages is an asset.
  • Strong written and verbal communication skills.
  • Proficient in Microsoft Office applications.
  • Pleasant attitude, cheerful demeanor, and ability to work in a fast-paced environment.
  • Flexibility to work rotating shifts, including weekends and public holidays.

About Marina Bay Sands

Marina Bay Sands is committed to building a diverse, equitable, and inclusive workforce. We provide equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees adhere to and abide by all rules, regulations, policies, and procedures, including the rules of conduct and business ethics of the Company.



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