Chargeback Resolution Specialist

1 week ago


Singapore beBeeChargeback Remote Work Freelance Full time $60,000 - $80,000
Job Title: Chargeback Bank Officer

This is a back-office operations role in the Cards Operations - Chargeback Unit of a major retail organization.

Key Responsibilities:
  • Investigate and resolve customer complaints related to disputed transactions.
  • Communicate with customers, merchants, and internal stakeholders to resolve chargeback issues.
  • Analyze data to identify trends and areas for process improvement.
Requirements:
  • Bachelor's degree in Business Administration or related field.
  • Minimum 2 years of experience in a banking or financial services environment.
  • Excellent communication and problem-solving skills.
Benefits:
  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and fast-paced environment.
  • A comprehensive training program to help you develop your skills.
About Us:

We are a leading retail organization dedicated to providing excellent customer service and innovative solutions. Our team is passionate about delivering results-driven solutions that exceed our customers' expectations.



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