Customer Success Sales Associate
1 month ago
Customer Success Sales Associate Job Description
At SMV Marketing Group, we are seeking a highly skilled Customer Success Sales Associate to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth.
**Key Responsibilities:**
* Respond promptly to customer inquiries via phone, email, or chat, providing accurate and comprehensive information about our products and services.
* Proactively reach out to potential customers through leads to encourage sales and upselling opportunities.
* Effectively troubleshoot and resolve customer concerns, demonstrating empathy and a commitment to finding satisfactory solutions.
* Foster continuous growth and refinement of sales skills through regular training and coaching sessions.
**Benefits:**
* Overseas traveling trips
* Career progression
* Supportive team environment
* Constant personal development
**Requirements:**
* Good verbal communication skills
* Ability to work well with the team
* Good learning mentality regardless of experience
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