Customer Success Sales Associate

4 weeks ago


Singapore SMV Marketing Group Full time
Customer Success Sales Associate

As a key member of our team at SMV Marketing Group, you will play a pivotal role in ensuring positive customer experiences and satisfaction. Your responsibilities will include:

Key Responsibilities:
  • Customer Interactions: Respond promptly to customer inquiries via various channels, providing accurate and comprehensive information about our products and services.
  • Customer Outreach: Proactively reach out to potential customers to encourage sales and upselling opportunities.
  • Issue Resolution: Effectively troubleshoot and resolve customer concerns, demonstrating empathy and a commitment to finding satisfactory solutions.
  • Continuous Growth: Foster continuous growth and refinement of sales skills through regular training and coaching sessions.

Benefits:

  • Overseas traveling trips
  • Career progression opportunities
  • A supportive team environment
  • Constant personal development

Requirements:

  • Good verbal communication skills
  • Able to work well with the team
  • A good learning mentality regardless of experience


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