Customer Experience Specialist
1 day ago
We are seeking a highly skilled Customer Experience Specialist to join our team at The Closet Lover. In this role, you will play a vital part in ensuring exceptional customer service and contributing to the overall success of our store.
Salary InformationThe hourly rate for this position is $15-$20 per hour, commensurate with experience.
Responsibilities- Provide top-notch customer service, ensuring every interaction is warm, spirited, and empathic.
- Embody The Closet Lover culture and communicate it effectively to colleagues and customers alike.
- Develop an in-depth understanding of our brand and products to deliver expert advice and recommendations.
- Assist with opening and closing duties, maintaining a clean and tidy store environment.
- Communicate effectively with customers and collaborate with the team to achieve operational goals.
- Organize and prepare stock in the storeroom efficiently.
- You have a genuine passion for TCL products and embody the company's vision and mission.
- You are a team player who thrives in a fast-paced environment and is comfortable taking initiative.
- You possess excellent communication skills and have experience working in customer-facing roles or retail industries.
- You are a self-starter who can solve problems and learn from your mistakes.
- You are enthusiastic about helping others and strive to put smiles on people's faces.
- Enjoy staff discounts on TCL merchandise.
We offer a dynamic work environment and opportunities for growth and development.
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