Global Onboarding Expert

11 hours ago

Singapore beBeeBusinessAnalysis Full time $90,000 - $120,000
Job Overview">

The company seeks a Business Analyst to join its Onboarding team within the CFD trading platform Product team. This is an exciting opportunity to make onboarding smoother, faster, and more engaging for clients.

This role involves shaping the end-to-end client onboarding experience, ensuring it is seamless, compliant, and optimised for conversion.

">About the Role">

This Business Analyst will play a key role in defining requirements, analysing data, and ensuring best-in-class onboarding journeys across multiple regions and regulatory frameworks.

You will work closely with Product Managers, UX Designers, Engineers, Compliance, and Operations to deliver business objectives into clear, detailed requirements for onboarding features and flows.

">Responsibilities">
  • ">
  • Capture regulatory requirements from multiple jurisdictions and ensure they are captured and embedded in onboarding journeys.">
  • Facilitate workshops and discussions with stakeholders (Compliance, Operations, Marketing, Customer Support).">
  • Document 'as-is' and 'to-be' onboarding workflows (signup, KYC/AML, appropriateness test, deposit).">
  • Analyse onboarding funnel metrics (signup conversion, KYC pass rates, deposit rates, first-trade conversion rates).">
  • Provide recommendations backed by quantitative analysis and customer feedback.">
  • Support engineering teams by clarifying requirements, testing deliverables, and managing dependencies.">
">Requirements">

To succeed in this role, you should have:

">
  • ">
  • Experience in business analysis within FinTech.">
  • A strong understanding of Risk, Electronic verification, KYC, AML, and regulatory onboarding requirements.">
  • Proficiency in documenting workflows, writing user stories, and producing acceptance criteria.">
  • Analytical skills with experience using BI/data tools (e.g Tableau, Mixpanel).">
  • Excellent communication and stakeholder management abilities.">
  • Familiarity with Agile/Scrum delivery environments.">
  • Strong problem-solving skills and attention to detail.">
  • Proficiency in Jira/Confluence and backlog management.">
">Benefits">

We offer a competitive salary structure, flexible working arrangements, and opportunities for ongoing personal development and learning.

">

You will be part of a collaborative and friendly team that values diversity and inclusion.

">About Us">

We are a regulated online Forex and CFD trading platform. We provide our clients with everything they need to take on the global markets with confidence.

">

We believe in building a diverse workplace and strongly encourage applications from any background.

"],

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