Card Disputes Operational Excellence Leader

**Your mission**: Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true **multi-currency banking**, and they can spend every day using our Wise debit card. The Spend OPS team is part of Spend squad whose mission is:...

**Office**: Singapore **Team**: Compliance **Purpose of the role**: The Global Head of Cards Disputes & Collections is a strong leader with a mindset that allows them to create a comprehensive operational strategy to enable products and processes that put our customers first while being aware of the risks surrounding the payments industry, our products,...

Roles & ResponsibilitiesYour mission:Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world's first platform to offer true multi-currency banking, and they can spend every day using our Wise debit card.The Spend OPS team is part of Spend squad whose...

Job DescriptionWe are seeking a highly skilled professional to oversee the operational aspects of dispute management processes and drive automation initiatives to enhance efficiency, accuracy, resolution, and compliance.This role bridges the gap between product, technical automation solutions, and day-to-day dispute resolution activities, ensuring seamless...

Company Description Wise is a global technology company, building the best way to move and manage the world's money.Min fees. Max ease. Full speed.Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.As part of...

Card Disputes Automation Operational Function Lead Full-time Compensation: SGD SGD monthly Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments,...

Card Management system, Debit and credit card reconciliation, Multi banking System, Merchant Acquiring processing system, Interchange and Fee management, Dispute Management, Payment Gateways, switch along with certifications experience in Manual, API Automation and Performance Testing. Proficient in development, maintenance, and documentation of overall...

Roles & ResponsibilitiesAbout the CompanyFounded in 1973, DCS Card Centre (formerly Diners Club Singapore) is a financial institution licensed to issue credit and charge cards, governed by the Monetary Authority of Singapore (MAS) under the Banking Act.We deliver digital-first, customer-centric payment products and solutions for consumers, merchants and...

**Location** - Singapore, Central Singapore**Job Type** - Permanent**Date Posted** - 3 hours agoAdditional Details **Job ID** - 108488**Job Views** - 1- Job Responsibilities - Spearhead key projects in Card Operations, together with business users and technology team, to increase efficiency, improve productivity and enhance customer journeyDrive data-driven...

**About the Company** Founded in 1973, DCS Card Centre (formerly Diners Club Singapore) is a financial institution licensed to issue credit and charge cards, governed by the Monetary Authority of Singapore (MAS) under the Banking Act. We deliver digital-first, customer-centric payment products and solutions for consumers, merchants and corporates....