Customer Service Team Lead for Call Centre Operations
3 days ago
We are seeking an experienced Customer Service Team Lead to oversee our Call Centre operations. The successful candidate will be responsible for training, managing, and leading a team of Call Centre Agents.
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Call centre team leader
1 week ago
Singapore InCall Systems, Inc Full timeCall Centre Team Leader Job Features Job Category: Call Centre Team LeaderSalary: Negotiable Job Description Job Scope (Roles and Responsibilities) • Responsible for day-to-day operations, training and management of different teams to achieve targeted Service Levels.• Conducts regular transaction monitoring and call reviews for the purposes of quality...
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Call Centre Team Lead
24 hours ago
Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full timeJob DescriptionWe are seeking a highly skilled Call Centre Executive to join our team at PERSOLKELLY SINGAPORE PTE. LTD.Key ResponsibilitiesManage and resolve customer inquiries through phone calls in a timely and professional manner.Conduct phone interviews and handle respondents' queries effectively.Ensure the highest level of customer satisfaction and...
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Call Centre Operations Manager
5 days ago
Singapore SATA COMMHEALTH Full timeAbout SATA COMMHEALTHSATA COMMHEALTH is a leading healthcare provider committed to delivering exceptional patient care and customer service.Job Title: Call Centre Operations ManagerSalary: $80,000 - $110,000 per annumJob DescriptionWe are seeking an experienced Call Centre Operations Manager to lead our customer service team. As a key member of our...
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Customer Service Representative
5 days ago
Singapore THE SUPREME HR ADVISORY PTE. LTD. Full timeRole OverviewThe Supreme HR Advisory Pte. Ltd. is seeking a skilled Customer Service Representative to join our team in the Call Centre department.About the RoleThis position involves handling inbound calls related to hospital bills, making outbound calls to follow up on payment, and managing receivables. The successful candidate will provide excellent...
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Customer service specialist
1 month ago
Singapore Scoot Pte Ltd Full timeResponsibilities Call Centre Operations Management Support Manager in the operational matters of the Call Centre and work closely with the appointed vendor to ensure that agreed service levels are met and maintained Support Manager to manage the Call Centre operations processes and procedures and identify gaps/ key areas to improve in order to achieve...
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Singapore SCOOT PTE. LTD. Full timeRoles & ResponsibilitiesWe are searching for a highly independent and result-oriented Customer Service Specialist / Senior Specialist! You will be part of the Customer Service team and will be supporting the management of our Call Centre service provider to deliver outstanding customer experience to Scoot’s guests.ResponsibilitiesCall Centre Operations...
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Senior customer service officer
1 week ago
Singapore Tele-centre Services Pte Ltd Full timeWe are looking for a dynamic and customer-centric individual to join our call center team as a Senior Customer Service Officer / Team Lead. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY Responsibilities: Support the Operation Manager...
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Singapore TELE-CENTRE SERVICES PTE LTD Full timeCompany OverviewTele-Centre Services PTE LTD is a leading provider of customer-centric solutions, dedicated to delivering exceptional service experiences. Our team is passionate about building strong relationships with customers and exceeding their expectations.Job DescriptionWe are seeking an experienced Customer Service Team Lead to join our dynamic call...
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Operations Team Lead
3 weeks ago
Singapore Call Lade Enterprises Full timeJob SummaryWe are seeking a seasoned Operations Team Lead to oversee our operations departments at Pasir Panjang Port Terminal. As a key member of our team, you will be responsible for supervising day-to-day activities and ensuring that schedule, quality, and safety objectives are met.About Call Lade EnterprisesAt Call Lade Enterprises, we value teamwork and...
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Customer Service Representative
3 days ago
Singapore JOBSTUDIO PTE. LTD. Full timeJob OverviewWe are seeking a highly skilled Customer Service Representative to join our dynamic team at JOBSTUDIO PTE LTD. This is an exciting opportunity for individuals who enjoy working in a fast-paced call centre environment and are passionate about delivering exceptional customer service.About the RoleThe successful candidate will be responsible for...
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Customer Service Representative
3 days ago
Singapore JOBSTUDIO PTE. LTD. Full timeAbout JOBSTUDIO PTE. LTD.We're a dynamic organization seeking dedicated individuals to join our team as Customer Service Representatives in our call centre. As a vital part of our operations, you'll be responsible for handling inquiries via emails and inbound calls, resolving issues, and providing exceptional customer service.Job Description:Main...
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Senior Call Centre Operations Manager
1 day ago
Singapore TERRA SYSTEMS PTE. LTD. Full timeJob OverviewTerra Systems Pte. Ltd., a leading provider of innovative communication solutions, is seeking an experienced Senior Call Centre Operations Manager to join our team. This role offers the opportunity to lead and manage a high-performing call centre team, driving exceptional customer experiences and business growth.Key ResponsibilitiesLead and...
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Call Centre Training Professional
3 days ago
Singapore TELE-CENTRE SERVICES PTE LTD Full timeAt TELE-CENTRE SERVICES PTE LTD, we are seeking a highly skilled Call Centre Training Professional to join our team. This exciting opportunity is ideal for individuals who possess exceptional training and coaching abilities.About the RoleThe Call Centre Training Professional will be responsible for conducting comprehensive training sessions for new staff...
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Singapore TELE-CENTRE SERVICES PTE LTD Full timeRole OverviewThe Senior Customer Service Officer will be responsible for leading a team of customer service representatives, providing coaching and training to ensure excellent service delivery. About UsTele-Centre Services Pte Ltd is a leading customer service provider, seeking an experienced professional to join our team as a Senior Customer Service...
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Centre Team Lead
24 hours ago
Singapore ICR LEARNING CENTRE (CLEMENTI) PTE. LTD. Full timeJob TitleCentre Team LeadAbout the JobWe are seeking a highly skilled and experienced Centre Team Lead to join our team at ICR Learning Centre (Clementi) PTE. LTD. The successful candidate will be responsible for providing exceptional customer service, ensuring smooth day-to-day operations of the centre, and managing student enrolment and assessments.Key...
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Call Centre Training Manager
1 day ago
Singapore TELE-CENTRE SERVICES PTE LTD Full timeJoin TELE-CENTRE SERVICES PTE LTD, a leading provider of innovative solutions in the customer service industry. We are seeking an experienced Call Centre Trainer to join our team!About UsWe pride ourselves on delivering exceptional service excellence and strive to be the best in the business. Our company is built on strong values and a commitment to...
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Call Centre Trainer
3 months ago
Singapore TELE-CENTRE SERVICES PTE LTD Full timeRoles & ResponsibilitiesJob Description: Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures. Conduct...
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Customer Service Call Centre Officer
1 month ago
Singapore SEARCH INDEX PTE. LTD. Full timeRoles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply - Training Will be Provided Office Hour / 5 Days Work Week Able to work on weekends CBD (Near to MRT)Responsibilities Attend to enquiries Handle inbound and outbound calls, and sometimes email Proper recording of conversation with customer in the CRM system...
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Senior customer service officer
4 weeks ago
Singapore TELE-CENTRE SERVICES PTE LTD Full timeJob Description We are looking for a dynamic and customer-centric individual to join our call center team as a Senior Customer Care Officer / Team Lead. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY! Responsibilities: Provide coaching...
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Customer Service Officer
5 days ago
Singapore THE EDGE CONTRACTING SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesCustomer Service Officer (Call Centre) - 2 Years Contract - SingaporeAre you passionate about customer service and enjoy interacting with people? We’re looking for a dedicated Customer Service Officer (Chinese Speaker) to join our team in Singapore! You’ll play a critical role in providing first-call resolutions to end-users via...