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Operational Excellence Manager

2 weeks ago

Singapore beBeeExcellence Full time $90,000 - $120,000
Operational Excellence Manager

A strategic operational excellence manager plays a pivotal role in driving business efficiency, productivity, and alignment with corporate objectives. The ideal candidate will possess exceptional organizational skills, the ability to bridge management, staff, and stakeholders, and a deep understanding of operational excellence principles.

Key Responsibilities:
  • Operational Management:
    • Oversee daily business operations to ensure seamless functioning.
    • Develop and implement standard operating procedures (SOPs) that foster a culture of excellence.
    • Monitor workflows and identify areas for process improvement, ensuring continuous optimization.
  • Strategic Planning & Execution:
    • Collaborate closely with senior management to support business strategy and drive results-oriented initiatives.
    • Translate strategic goals into actionable operational plans, leveraging data-driven insights to inform decision-making.
    • Track key performance indicators (KPIs) and prepare regular reports for management, providing visibility into operational performance.
  • Financial & Resource Management:
    • Assist in budgeting, forecasting, and cost control, ensuring effective resource allocation and minimizing waste.
    • Manage resource allocation to optimize productivity, prioritizing tasks and projects to achieve maximum impact.
    • Evaluate financial performance and recommend improvements, driving business growth and profitability.
  • People & Team Management:
    • Supervise and support staff to ensure high performance, fostering a culture of accountability and excellence.
    • Coordinate cross-departmental collaboration, breaking down silos and promoting a unified approach to achieving business objectives.
    • Provide training and guidance to enhance staff capabilities, empowering employees to excel in their roles.
  • Business Development Support:
    • Assist in identifying new business opportunities and partnerships, both domestically and internationally.
    • Support client and stakeholder engagement, building strong relationships and driving revenue growth.
    • Oversee contracts, agreements, and service-level compliance, ensuring seamless execution and minimal risk.
  • Compliance & Risk Management:
    • Ensure adherence to legal, regulatory, and company policies, maintaining a culture of integrity and transparency.
    • Identify potential risks and develop mitigation strategies, proactively addressing threats to business continuity.
    • Maintain operational standards in line with industry best practices, staying ahead of the competition.