Beverage Specialists

7 days ago

Singapore beBeeCustomer Full time $36,000 - $42,000
Job Title: Beverage Specialists

At our esteemed tea house, we seek passionate and service-driven individuals to create a welcoming environment and provide exceptional customer service as a Beverage Specialist.

You will be a tea enthusiast who can skillfully prepare our signature tea blends and coffee beverages, educate customers on our products, and contribute to the overall success of the store.

Key Responsibilities:

  • Prepare and serve a variety of food and beverage items from sandwiches and waffles to signature tea blends and coffee, following established Standard Operating Procedures (SOPs) and maintaining high standards of quality and presentation.
  • Greet customers warmly and provide excellent, personalized service. Take and process orders accurately, handle cash and electronic payments, and proactively promote and upsell products to meet store targets.
  • Develop a deep understanding of our tea products, brewing methods, and promotions to effectively engage with customers, answer their questions, and make recommendations.
  • Maintain the cleanliness and organization of the work area, including the tea bar counter, equipment, and customer-facing areas. Restock and replenish products and supplies regularly.
  • Work effectively as part of a team to ensure smooth daily operations and contribute to a positive and dynamic workplace culture.
  • Follow all health and safety regulations to ensure a safe and hygienic working environment.

Required Skills and Qualifications:

  • A service-driven, outgoing, and positive attitude with a passion or appreciation for tea.
  • The ability to communicate effectively in English.
  • Prior experience in a food and beverage or retail setting is preferred. Barista or bubble tea experience is a plus.
  • The ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Flexibility to work various shifts, including weekends and public holidays.

What We Offer:

  • On-the-job training.
  • Monthly incentives + annual performance bonus.
  • Up to $1,600 of medical and dental coverage.
  • Up to 18 days annual leaves.
  • Staff discounts.
  • Complimentary drinks.

Outlet Locations: Jewel Changi / IOI Central Boulevard / ION Orchard.
Work Hours: 44 hours, 5 day work week.

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