
Experienced Guest Experience Coordinator Wanted
3 days ago
The primary function of this role is to oversee the guest experience at F&B Outlets in Singapore.
Key Responsibilities:
- Ensure high service standards through continuous monitoring of guest feedback and reviews
- Maintain strong relationships with repeat guests and VIP clientele
- Enhance F&B sales through effective guest engagement and upselling
- Manage guest flow in the restaurant to maximize turnover
- Provide comprehensive training and assess the performance of service staff
- Collaborate with the F&B team to develop innovative dining experiences
Requirements:
- Secondary Education or equivalent qualification
- Minimum 3 years Hotel experience in F&B
- Excellent English language proficiency
- Strong interpersonal skills and ability to establish good rapport with guests
Familiarity with Microsoft Office applications (Excel, Word, PowerPoint) is also required.
About This Role:
This position offers an exceptional opportunity to work with a talented and dedicated staff to deliver unforgettable experiences to our guests.
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