Client Relationship Ambassador
2 days ago
As a Client Relationship Ambassador at CORE CONCEPTS PTE. LTD., you will be the first point of contact for our clients, delivering exceptional customer experiences through all communication channels.
Key Responsibilities:
• Service clients in ways that fit their needs most
• Maintain customers' satisfaction by addressing concerns efficiently and ensuring value delivery through appropriate solutions
• Perform full range of operational and collection functions
• Accountable for meeting individual KPIs and team goals guided by service performance indicators
Requirements:
• Team player, working with team members and stakeholders
• Good attitude, enthusiasm, attention to detail, responsibility, trustworthiness, ethics, and goal focus
• Customer service skills: attentiveness, empathy, patience, consistency, persuasion, excellent telephone manners, and communication skills
• Analytical thinking and high problem-solving skills
• Good command of written and spoken English
What We Offer:
5.5-day work-week, rest on Sunday and public holidays
Compressed Work-Week (Alternate Saturday) available
Salary: SGD 50,000 per annum, commensurate with experience
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