Client Experience Ambassador
4 weeks ago
Job Overview
The Supreme HR Advisory Pte. Ltd is seeking a highly motivated and customer-focused Client Experience Ambassador to join our team.
About the Role
This is an exciting opportunity to work in a dynamic environment where you will be responsible for providing exceptional client service, ensuring seamless event experiences, and maintaining high levels of customer satisfaction.
Key Responsibilities
- Provide 'best in class' service to all clients, ensuring their needs are met and exceeded.
- Maintain and inspect conference rooms and pantries to ensure they are always clean and well-stocked.
- Ensure equipment, amenities, and facilities are functioning properly and address any defects promptly.
- Escort clients and visitors to meeting rooms and facilitate ordering processes for beverages.
- Prepare stock inventory reports and servicing reports for management review.
- Promptly respond to telephone calls in a friendly and professional manner.
- Acknowledge all guests' concerns, comments, and complaints with discretion and urgency.
- Liaise with vendors to carry out equipment maintenance, catering orders, and pantry supplies.
Requirements
- At least 2-3 years' experience in Hospitality, F&B, or Customer Experience discipline.
- Food Hygiene Certification preferred.
- Degree in hospitality or related field is preferred but not required.
Estimated Salary: $2,400 - $2,800 per month
Benefits:
- Competitive salary range based on location and industry standards.
- Opportunities for career growth and professional development.
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