Client Experience Ambassador

4 weeks ago


Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

Job Overview

The Supreme HR Advisory Pte. Ltd is seeking a highly motivated and customer-focused Client Experience Ambassador to join our team.

About the Role

This is an exciting opportunity to work in a dynamic environment where you will be responsible for providing exceptional client service, ensuring seamless event experiences, and maintaining high levels of customer satisfaction.

Key Responsibilities

  • Provide 'best in class' service to all clients, ensuring their needs are met and exceeded.
  • Maintain and inspect conference rooms and pantries to ensure they are always clean and well-stocked.
  • Ensure equipment, amenities, and facilities are functioning properly and address any defects promptly.
  • Escort clients and visitors to meeting rooms and facilitate ordering processes for beverages.
  • Prepare stock inventory reports and servicing reports for management review.
  • Promptly respond to telephone calls in a friendly and professional manner.
  • Acknowledge all guests' concerns, comments, and complaints with discretion and urgency.
  • Liaise with vendors to carry out equipment maintenance, catering orders, and pantry supplies.

Requirements

  • At least 2-3 years' experience in Hospitality, F&B, or Customer Experience discipline.
  • Food Hygiene Certification preferred.
  • Degree in hospitality or related field is preferred but not required.

Estimated Salary: $2,400 - $2,800 per month

Benefits:

  • Competitive salary range based on location and industry standards.
  • Opportunities for career growth and professional development.


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