Client Experience Ambassador

3 weeks ago


Singapore TDCX (SG) PTE. LTD. Full time
Transformative Digital CX Solutions

We are TDCX, a leading provider of transformative digital CX solutions. Our expertise and global footprint make us a trusted partner for clients seeking to enhance their customer experience.

As a Client Experience Ambassador at TDCX, you will play a crucial role in delivering exceptional service to our partner brands. Your mission is to assist customers through phone-in inquiries and/or emails, resolving their issues in a timely, efficient, and professional manner.

You will also be responsible for providing constructive feedback on tools, resources, procedures, and guidelines to improve workflow and the customer experience. Additionally, you will deliver best-in-class services to customers, ensuring the highest level of customer satisfaction.

Your success will contribute to building sustainable relationships and engaging customers by taking the extra mile. If you possess strong time management skills, excellent verbal and written communication skills, and are comfortable working with computers and multiple systems, we encourage you to apply.

Our team offers an attractive remuneration package, comprehensive medical insurance coverage, and world-class workspaces. We pride ourselves on being a global company with hundreds of industry awards, including being one of the best companies to work for in Asia.

We provide opportunities for career growth, flexible working arrangements, and coaching from experts in your field. Join us in transforming the outsourced CX industry and embark on a rewarding career with TDCX.



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